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in Santa Monica, CA

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Hours Full-time, Part-time, Summer
Location 234 Pico Blvd.
Santa Monica, California

About this job

SUMMARY: In addition to preparing and serving food and beverages for AMF customers, the Lead Food and Beverage Attendant acts as a leader in the kitchen, F&B counter and bar areas, assisting center management by ensuring that F&B department duties, practices and programs are followed and/or completed. .

ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following.

  • Plans and prepares food in appropriate quantities based on number of customers to be served using the AMF Core Menu manual and prep sheets.
  • Assures all food orders are prepared, presented and delivered in accordance with the AMF Core Menu Manual.
  • Acts as a mentor to all kitchen staff. Trains these employees on procedures, presentation, sanitation, and safe use of all equipment and cost controls.
  • Maintains the sanitation and organization of cooking area, storage areas, refrigeration and serving areas according to local and AMF guidelines.
  • Conducts weekly checks on the calibration of all cooking and refrigeration equipment to insure product quality and freshness.
  • Maintains personal hygiene as outlined in the employee handbook.
  • Washes, rinses and sanitizes dishes, cooking equipment and utensils in accordance with local and state health department laws using only approved sanitation products.
  • Assists management with food and supply ordering. Receives food and supply order, ensuring that products received are in good condition, checks proper delivery temperatures, product codes and that invoice list matches products received. Immediately puts perishable items into refrigeration rotating stock, marking cases with the delivery date and tagging USE FIRST items.
  • Works the food line preparing menu items and trains kitchen staff by following the AMF Core Menu manual, ensuring only quality products are delivered to the customer.
  • Proactively ensures that a clean, safe environment is maintained at all times.
  • Readily assists colleagues with miscellaneous duties to prevent delays in the customer service experience.
  • Promptly assists and responds to all customer questions or requests by immediately taking ownership of the inquiry and guiding to resolution.
  • Must become certified in the AMF specified alcohol service program within 14 days of employment and the AMF specified food safety program within 30 days of employment.
  • Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs.
  • Other duties may be assigned.

QUALIFICATIONS: Lead Food and Beverage Attendants possess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees) and solid communication skills.

Lead Food and Beverage Attendants must be strong team players and have the knowledge of and adherence to workplace safety procedures.

EDUCATION AND/OR EXPERIENCE: High School Diploma or equivalent and a minimum of three to five years of operational experience. Culinary or Food Management degree a plus. Relevant experience or equivalent combination of education and experience is also acceptable.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and must occasionally lift and/or move up to 150 pounds with help and/or assistance.

WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works in a bowling center environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.

Job Benefits