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in Boston, MA

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Hours Temporary
Location Boston, MA
Boston, Massachusetts

About this job

We have a opening for a Part Time work from home Data Clerk Openings.

Must be able to work various shifts per week.

Requirements

Manpower is looking for experienced and professional Data Clerk Administrators who are able to work from home on a part time basis. THE JOB IS FOR ANYONE WHO HAS STRONG AND RELIABLE INTERNET CONNECTION THIS IS A 20 HOUR PER WEEK JOB PAYING $18 AN HOUR This assignment is for a full year and your Internet service is paid for PLEASE NOTE THAT THE SCHEDULE LISTED IS REQUIRED NO EXCEPTIONS!! AND THIS INCLUDES HOLIDAYS AS WELL. HOLIDAYS WORKED ARE PAID TIME AND A HALF! HERE IS THE REQUIRED SCHEDULE TO BE WORKED Monday- 5pm-9pm Tuesday- 5pm-9pm Wednesday- 5pm-9pm Thursday-OFF Friday- 6pm-10pm Saturday-11am-3pm Sunday-6pm-10pm **POSITION is remote associate will need to use their own computer. We have a fully integrated track & trace system, in addition to our track & trace system, we offer our customer basis the option to contact our Client Service Team at any given time as we operate on a 24/7 basis 365 days a year and commit to immediate turn-around time for response with the notion of a high degree of personal care. Job Requirements PASSION - a genuine desire to help each and every customer who wants to know the status of their parcel and the demonstration of that desire Online EXCELLENT written and spoken Foreign/English skill set Broadband Internet connection at your home Familiarity with working in basic Internet related browsers and Email applications for responding to customers Maintains liaison with other departments for customer satisfaction Fantastic attention to detail Proven ability to learn new software Ability to maintain positive and professional attitude under all circumstances Ensure customer satisfaction through adhering to policies, guidelines and procedures Listen and read attentively to customer's needs and concerns; demonstrate empathy Clarify customer's requirements; probe for and confirm understanding of the problem Meet customer's requirements through first contact resolution Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking. Offer solutions to issues that are often non-standard/non-routine and require some clarification. Effectively transfer misdirected customer requests to an appropriate party Maintain broad knowledge of client products and services. Bilingual skills are a big plus Experience 3-5 years customer service experience preferred but not necessary Associates Degree minimum Excellent PC skills (Word/Excel/Email)