Senior Communications Specialist - Multiple Locations

Energize your career with one of Healthcare's fastest growing
companies. 

You dream of a great career with a great company - where you can
make an impact and help people.  We dream of giving you the opportunity to
do just this.  And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate
our Service Centers, improve our Service levels and help people lead healthier
lives. We live for the opportunity to make a difference and right now, we are
living it up.

This opportunity is with one of our most exciting business areas:
Optum - a growing part of our family of companies that make UnitedHealth Group
a Fortune 14 leader.

Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.

• Develop communications plans aligned
  with established business needs and communications strategies (e.g., key
  messages,
• target audiences, timeframes, tactics,
  media)
• Define quantitative and qualitative
  measurement/evaluation processes to assess the effectiveness of communications
  (e.g.,
• surveys, focus groups, site visits,
  email open rates, interviews, anecdotal data)
• Define communications channels appropriate for applicable
  audiences
• Manage communication projects to
  monitor/ensure proper implementation (e.g., role assignments,
  timelines/milestones, budget
• management, issue tracking,
  deliverables)
• Perform post-campaign evaluation of
  communications processes, identify lessons learned and recommend changes for
  future
• campaigns based on results (e.g., apply metrics to
  determine success of the process)
• Develop communications content, tailored to the specific
  medium and audience requirements (e.g., emails, speeches, scripts, talking
  points, web site back ground, training decks
• Adhere to applicable internal and
  external communications standards established for the business (e.g., internal
  style guides, AP
• style guides, communications industry
  standards)
• Adapt writing style/tone to meet the needs of the
  specific message/audience/channel (e.g., nuance, complexity)
• Obtain review of communications
  content by internal stakeholders to ensure compliance with applicable
  requirements (e.g., Legal,
• Clinical, Compliance)
• Revise/update communications content/approach as needed,
  based on established metrics and feedback processes

• Bachelors Degree in Communications or related field.
• 5+ years of experience in a Communications role focusing on written communication in a professional matrixed organization.
• 3+ years of Project Management experience.