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in Minnetonka, MN
Broker Agent On-Boarding Service Representative - Minnetonka, MN - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Minnetonka, MN Minnetonka, Minnesota |
About this job
Position Description:
This
isn't packaged goods. It's a bigger challenge than that. Here you're making a
difference in people's lives, starting with your own. Join us and start
doing your life's best work.SM
In this entry level position, you
will play a key role in supporting Medicare & Retirement Agent On-Boarding
by analyzing and processing new and existing agent requests for UHC. This
includes processing application and contracts through to completion. You will
provide exceptional customer service to all internal staff and external
customers.
- Training to learn the business and the systems to
conduct this work - Ensure that all paperwork, credentials and
other necessary documents are in good order for processing - Perform analysis of submitted material for completeness
and accuracy, analyzing credentials and documentation for eligibility - Ensure submitted paperwork is compliant and adheres to
all federal and state laws and regulations. - Identify risks or issues and assess / implement
alternate solutions - Production desk processing of applications and changes
- Monitor the day-to day activity and keep
agent and other stakeholders informed of relevant information or lack
thereof - Participates in interdepartmental team efforts, such as
implementation of updates to the production system. - Responsible for maintaining accepted department
standards of production and quality. - Perform other related duties as required to achieve the
goals and objectives of the company and department.
Requirements
- High School Diploma/GED.
- 1+ year of experience working with Microsoft
Word, Excel and Outlook - Word - create correspondence and work within
templates. Excel - Data Entry, Sort/filter, basic formulas.
Outlook - Email and calendar management. - Experience analyzing documents.
- Customer Care experience in the Healthcare Industry.
- Associates Degree.
- Knowledge of Insurance Industry, Compliance, Licensing
or Claims experience.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.