Senior Recovery Resolutions Representative - Billings, MT - Full-time / Part-time

Position
Description:

Energize
your career with one of Healthcare's fastest growing companies.  

You
dream of a great career with a great company – where you can make an impact and
help people.  We dream of giving you the
opportunity to do just this.  And with
the incredible growth of our business, it's a dream that definitely can come
true. Already one of the world's leading Healthcare companies, UnitedHealth
Group is restlessly pursuing new ways to operate our service centers, improve
our service levels and help people lead healthier lives.  We live for the opportunity to make a
difference and right now, we are living it up.

This
opportunity is with one of our most exciting business areas: Optum –a growing
part of our family of companies that make UnitedHealth Group a Fortune 17 leader.

Optum helps nearly 60
million Americans live their lives to the fullest by educating them about their
symptoms, conditions and treatments; helping them to navigate the system,
finance their healthcare needs and stay on track with their health goals. No
other business touches so many lives in such a positive way. And we do it all
with every action focused on our shared values of Integrity, Compassion,
Relationships, Innovation & Performance.

Optum is
part of the family of companies that make UnitedHealth Group one of the leaders across most major segments
of the US health care system.

Optum is one of the largest and fastest growing health information companies.
We specialize in improving the performance of the health system by providing
analytics, technology and consulting services that enable better decisions and
results. We integrate workflow solutions that deliver data in real-time, and
create actionable insights - processing health information that relates
directly to and affects one in four patients in the U.S., one in every three
Medicaid dollars and one in every five emergency room visits. And we do it all
with every action focused on our shared values of Integrity, Compassion,
Relationships, Innovation and Performance.

What can YOU do with the right information? At Optum, the possibilities and the
impact are limitless. No matter what your role is at Optum, you'll be empowered
to ask more questions, develop better solutions and help make the health care
system greater than ever. It's always fresh. It's always exciting. And it's
never been more important.

The Senior Recovery Resolution
Representative (Regional Account Manager) role handles
information about patient services and how those services are paid by
investigating and pursuing recoveries through contact with various parties. This
role has 2 primary functions. First, you will be reviewing and analyzing
contract rates on accounts at the hospital business office. 
You will be required to use basic math in all of your daily activities. As
field-based employees who work onsite at our client's offices; relationship
building is another crucial function of the position. Acclimating to our
client's environment and learning about their primary goals and objectives is
essential, and ensures a successful partnership. Regional Account Managers are
responsible for regular communication with client contacts at all levels to
follow-up on open AR, discuss reporting and any assigned projects etc.  We offer the latest tools along with the most
intensive training program in the industry and nearly limitless opportunities
for advancement. This position also offers quarterly
incentives based on performance.

 Primary Responsibilities:

• Plan, prioritize, organize and
  complete work to meet established production goals or quotas in a fast pace and
  ever changing environment
• Provide expertise in credit balance
  adjudication by reviewing, researching, and resolving all types of accounts as
  well as providing resolution outcomes for health plans, commercial customers
  and government entities
• Establish professional working
  relationships to ensure operational efficiency

• Anticipates customer needs and
  proactively identifies solutions

• Accounts receivable follow up and
  resolution

• Analyze and identify trends and
  provide reporting as necessary

• Ensure adherence to state and
  federal compliance policies, reimbursement policies and contract compliance