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Retail Sales - Fragrance RSS Associate Chanel, Part Time: Los Angeles, CA, Macy's Beverly Center
•30 days ago
| Hours | Part-time |
|---|---|
| Location | Los Angeles, CA Los Angeles, California |
About this job
OVERVIEW:
The Fragrance RSS Associate is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as well as contributing to the success of the department through achieving personal sales goals. Perform other duties as assigned.
The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking .
ESSENTIAL FUNCTIONS:
- Be proficient in POS and MPOS systems including Search and Send, My Client and More@ Macy's tablet app ?
- Proactive in assisting customers who are using devices to shop and compare, whether Macy's devices or their own ?
- Assist customers in all aspects of service fulfillment (i.e. BOPs), and have the ability to qualify customer needs, figure out what's right for them, and then get them in touch with the right associate, MBA, or Personal Shopper. ?
- Provide an exceptional customer experience by ensuring the customer is always the priority ?
- Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area
- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
- Alert Fragrance Counter Manager or SM of Cosmetics and Fragrances of inventory and other inaccuracies
- Attend product training classes and seminars
- Regular, dependable attendance and punctuality
QUALIFICATIONS:
Education/Experience:High School degree or equivalent. Previous selling
experience is required, preferably in fragrances.
Communication Skills:Effective written and verbal skills, ability to interpret
instructional documents such as safetyrules,
operating and maintenance instructions, and
procedure manuals Excellent written and verbal
communication skills.
Mathematical Skills: Basic math functions such as addition, subtraction,
multiplication, and division. Able to use a calculator.
Other skills: Superior organizational and time management
skills. Must be able to multi-task in a fast-paced
environment. Must be able to build relationships and
influence others. Must possess a thirst for
knowledge. Ability to collaborate and function as a
member of a team. Must possess a strong sense of
urgency. Should be comfortable with the use of
computers and frequent use of RF equipment.
Work Hours: Flexible with scheduling and available to work retail
hours, which may include day, evening, weekends,
and/or holidays.
This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.