Customer Service Representative - Full-time / Part-time

As Customer Service Representative, your primary responsibility will be to respond to a high volume (approximately 50-100) of customer contacts providing support in the areas of general billing, retention, retail and Responder activations, and phone and value added services sales and support. The Customer Service Representative will be required to quickly analyze customer needs, research and resolve billing and equipment issues, and provide information and sales support on our products and services. Your ability to listen to customers' needs, resolve expressed concerns, and sell the value of unique product and service solutions will be the key to your success as we strive to continuously improve quality and retain customers in a competitive and rapidly changing wireless industry. The ideal candidate will be action oriented, customer focused, a quick learner, and able to build peer relationships to work effectively as a member of a team.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.