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About this job

Position Summary:
Elbit Imaging LTD is seeking an Application and Product Support Specialist to join the contact center supporting our new online business, with Elbit Imaging LTD. This role will be part of the initial contact team for customers interested in our products and will be responsible for assisting customers in completing applications on line and over the phone, informing customers of the product features and terms, and persuading customer to submit their application.
Elbit Imaging LTD offers a competitive benefits package, which includes:
Competitive base salary
Group Healthcare Plan
401k with matching company contribution
Flexible Spending Account
Paid Time Off
Company training
Accelerated career advancement
*Essential Duties and Responsibilities:
*Receive inbound calls including transferred sales leads and calls from current and potential customers.
Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application.
Answer questions about the product details, the company, and issues with account for the customers.
Assist customers with any technical issues experienced with website and escalate any issues to management appropriately.
Perform basic account maintenance activities.
Meet Quality Assurance Requirements and other key performance metrics.