Office Assistant - Customer Care - Full-time / Part-time

PrideStaff is looking for a

CUSTOMER CARE / OFFICE ASSISTANT!



SUMMARY

This position will be the main customer contact in regards to logistics.

Field Customer calls in regards to ship dates and logistics issues

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Customer Contact

o Field Customer Calls in regards to logistics issues and ship dates

o Log all customer calls in the system

o Log all relevant internal communications by part number

o Coordinate expedite shipments with Management and Shipping when necessary

o Pro-Actively notify the customer of orders that are potentially going to ship late based on the schedule

Order Accuracy

o Verify order accuracy on EDI orders that appear to have bad dates based on due dates. (Report will be generated by the scheduler after the plan and schedule have posted) this will include orders that show due dates greater than 3 months old.

o Verify any other EDI data that appears to be incorrect and route to appropriate department for resolution (i.e Double line items, rev changes etc...)



REQUIRED QUALIFICATIONS

Basic Computer Skills

o Outlook

o Excel

Knowledge of Filing Systems

Operation of Office Equipment

Handling of confidential and/or sensitive material

All candidates must be:

• At least 6 months recent work history with the last 12 months
• At least 18 years old and can provide proof of eligibility to work in the United States
• Willing to submit to a pre-employment background check and/or drug screen
• High School Diploma or Equivalent
• Previous office experience

Benefits
At Pridestaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Administrative Assistant a comprehensive benefits package!

Benefits available for the Administrative Assistant include:

• Medical Insurance
• Dental Coverage
• Competitive Salary

Join Us



Company Overview

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you!