Refund Clerk - Sacramento, CA - Full-time / Part-time

Position Description:

Healthcare isn't just changing.
It's growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable
Care adds new challenges and financial constraints. Where does it all lead?
Hospitals and Healthcare organizations continue to adapt, and we are vital part
of their evolution. And that's what fueled these exciting new
opportunities. 

 

Who are we? Optum360.
We're a dynamic new partnership formed by Dignity Health and Optum to combine
our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our
resources and experience to bring financial clarity and a full suite of Revenue
Management services to Healthcare Providers, nationwide.

Primary Responsibilities:

• The
  Refund Clerk performs routine clerical duties in the processing of
  credits/refunds on patient accounts.
• Audits accounts to determine what
  created credit balance and determine whether credit should be refunded. 
• Makes determination for refunding based on (a) no other open accounts
  for patient (b) contractual obligations.
• Adjusts accounts as necessary.
• Prepares check request for refund checks to the appropriate insurance
  companies and/or patients.
• Answers phones or letters from patients
  regarding overpayments.
• Verify by phone the primary payor and refund
  accordingly.
• Research accounts as necessary.
• Performs related duties as
  assigned.
• Moderate work experience within own function.
• Some work is completed without established procedures.
• Basic tasks are completed without review by others.
• Supervision/guidance is required for higher level tasks.

If you're looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.