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Customer Service Rep - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | TEMPE, AZ Tempe, Arizona |
About this job
A National Security System company in Tempe, AZ is looking for a Bilingual Customer Service Representative.
Pay: $15-$16/hour
Start: 3/30
Location: Tempe, AZ
The Bilingual Customer Service Representative is responsible for developing and maintaining excellent customer relations. In addition, they are responsible for retaining existing customer base by satisfying customers' concerns quickly and completely, expanding the business through satisfied customers and referrals. In this position you will be handling a mix of inbound (90%) as well as outbound calls (10%).
**There is no selling at alll! Outbound calls are only follow up/relationship building calls.
We are looking for qualified candidates that possess the following:
* MUST BE FLUENT IN SPANISH, BOTH WRITTEN AND SPOKEN.
* Customer service/Call Center experience.
* Excellent communication and phone skills.
* Computer skills (Microsoft Office). Able to utilize multiple screens.
* Minimum typing speed of 35wpm.
* Good problem solver and strong negotiator.
* Ability to multi-task.
* Independent thinker and motivated self-starter.
* Ability to work diverse hours from 6am - 12am, 7 days a week, including holidays.
If you are interested in this opportunity, please apply to this posting and call Laura Dutson at 602-567-7817 right away!
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.