Senior District Loss Prevention Manager

General Summary

The Senior District Loss Prevention Manager (SDLPM) position is responsible for managing a team of District Loss Prevention Managers to drive Shortage Control, Internal Dishonesty Resolution, Shoplifter Detection and Detention and Safety Programs within an assigned geographical area. The SDLPM conducts or is actively involved in company and district level audit programs. The SDLPM partners with store and district leadership to ensure execution of all Loss Prevention programs.

Responsibilities

A. ESSENTIAL JOB FUNCTIONS

1. Own Shortage Control for respective districts.
2. Recruit, train, and supervise a team of District Loss Prevention Managers in partnership with the Director of Loss Prevention & Risk Management. Directly owns the Loss Prevention program in up to 5 local market stores.
3. Performs comprehensive store audits in compliance with company level audit procedures.
- Review and analyze activities and records to determine compliance with company policies and procedures.
- Prepare competent and accurate working documents to support audit findings.
- Prepare audit reports with appropriate recommendations to improve inventory shrinkage.
- Partners with the Senior District Store Manager to ensure all audit action items are executed.
4. Oversees confidential investigations involving company assets and associates. Ensures stores compliance with all laws and standards related to safety/ethics. Follows through on all company/district programs designed to create a safe and positive environment for customers and associates. Works closely with district teams to accomplish company goals.
5. Partners with the Director of Loss Prevention on strategic goals and objectives. Participates in the strategic planning, formulating and implementation of their districts missions and goals. Advises district teams on matters related to loss prevention and safety.
6. Plans, prepares, and presents awareness and training meetings for store executives on topics related to shrink reduction and safety.
7. Performs EAS audits and evaluations, safety inspections, reports and walk-throughs in partnership with their District Loss Prevention Manager team.
8. Maintains a viable emergency response plan for their geographic area.
9. Takes all measures necessary to detect situations involving associate theft, abuse, or unsafe acts involving company assets, policies, or procedures.
10. Closely monitors statistical data and LP scorecard relating to their districts shrinkage, accidents, injuries, etc. Monitors compliance with all cash, check, gift card, credit controls and related documentation. Follows up on correcting deficiencies.
11. Insures that all physical security measures are in place and operational, i.e., EAS, alarms, CCTV, etc.
12. Participates in all inventory processes in districts/stores; conducts pre-inventory walk-through of stores with their District Loss Prevention Manager team.
13. Ensures the Key Manager Training and background check procedures are followed in their districts.
14. Establishes high standards of excellence for self, DLPM, and Agent teams. Maximizes all resources and tools for business development. Consistently generates creative, resourceful solutions to business challenges.
15. Communicates clearly and concisely, both in written and oral form. Anticipates listener reaction and crafts information persuasively so listener will accept ideas. Capable of communicating bad news constructively. Promotes engagement by creating an environment where input is solicited and welcomed.

B. NONESSENTIAL JOB FUNCTIONS

16. Performs other related duties and special projects as assigned by the Director of Loss Prevention.

Education and Qualifications

• Computer proficient
• Able to read and write effective reports
• Able to conduct investigations
• Public speaking experience
• Familiarity with CCTV installation, operation and interview techniques.
• Reliable and consistent attendance
• Ability to respond positively to supervision and criticism
• Ability to read and understand written communications or instructions
• Ability to work harmoniously and productively with others
• Ability to work in stressful situations with the public and management
• Ability and skills to understand computerized functions
• Ability and flexibility to respond to a variety of work assignments
• Valid driver’s license, proof of auto insurance, and reliable transportation
• Bachelor’s Degree in Criminal Justice Administration or equivalent experience required.
• 5 yr. Loss/Asset Protection experience in a multi-unit retail environment.
• 5 yr. retail management or equivalent experience.
• 5 yr. Audit or equivalent experience in monitoring internal control systems.

EOE

Gordmans is a Equal Opportunity Employer