Gallery Food & Beverage Host

Hyatt Place Boston/Braintree

Job overview

The Food and Beverage Guest Services Agent creates the Hyatt Place experience for our guests by offering guests a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.

What you will be doing

• Prepare, set up, stock, take down and clean the food and beverage areas including; the dining area, café bakery area and kitchen areas.
• Prepare food products and alcoholic/ non-alcoholic beverages consistently for all guests by adhering to all recipe and presentation standards.
• Be familiar and knowledgeable with the operation of the POS system.
• Assist guests with food orders and serve food and beverage items to guests in a friendly, professional and timely manner.
• Maintain a clean, organized environment for guests by clearing/re-setting tables during service, clean high chairs and booster seats after each use and clean and restock service items.
• Provide food and beverage service to meeting rooms as needed.
• Follow Braintree Management, LLC/Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations.

Requirements

• Must be able to communicate in English
• Must be able to successfully complete TIPS training and ServSafe food handling training
• Ability to work Micros computer system
• Self-starting personality with an even disposition
• Ability to meet standards of appearance
• Can communicate well with guests
• Must be able to work independently
• Ability to lift/push/carry 25-40 lbs

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer