Call Center Representative-Decatur - Full-time / Part-time

Company Description

Paul Conte Chevrolet in Freeport is now hiring extremely talented and professional Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department.

Job Description

Responsibilities include:

      Outbound lead follow-up: Internet inquiries, Unsold traffic, lease renewals, etc. (80%)
      Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments (20%)
      Confirm appointments and re-schedule missed appointments
      Purify and update customer changes in database.
      Contact current customer base on current marketing incentives

Qualifications

Job Requirements:

      Confident and professional phone manner
      Strong computer and Internet skills
      Call center, collections, inside sales experience is a plus
      Strong record of positive customer satisfaction results
      Submit to and successfully complete MVR, pre-employment drug test, and background check.

Additional Information

Salary + 2 bonuses + benefits + paid training.


Interested in learning more about this opportunity?

Please respond with a current resume and cover letter. Candidates with a match in qualifications will be contacted by our recruitment team at Proactive Dealer Solutions. Walk-ins and phone inquiries will not be considered