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Sales Administrative Assistant - Waldorf Astoria New York - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | new york, New York |
About this job
The role of Sales Administrative Assistant is vital to the success of the Sales Managers he/she supports. Candidate must be professional, polished and maintain a high level of customer service. This position is fast paced and requires Candidate to be efficient, detail oriented and have good time management skills. 20% of this role will be assisting a group sales manager with proposals and contracts for group events. 80% of this role is assisting the executive and leisure sales managers with guestroom reservations, negotiated rate agreements, and building customer relationships.
What will it be like to work for this Hilton Worldwide Brand?
What began with the world's most iconic hotel is now the world's most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
What will I be doing?
As an Administrative Assistant, you would be responsible for providing office support in the hotel’s continuing effort to deliver outstanding guest service andfinancial profitability. Specifically, you would be responsible for performingthe following tasks to the highest standards:
Greetand assist guests and respond to customer requests in a professional, friendly and timely manner
Book,modify and oversee guestroom reservations at very high volume
Confidently communicate and interact with customers while extending a heightened level ofcustomer service
Create contracts and agreements and implement once definite
Develop internal relationships within the hotel and collectively work with alldepartments to ensure all guest requirements are met and exceeded
Assist with preparation for site visits and guestroom inspections
Perform word-processing, e-mailing, data-entry, filing, faxing, copying, processingmail and taking notes and/or dictation
Perform other general office duties and assist with special projects, as needed What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.
What will it be like to work for this Hilton Worldwide Brand?
What began with the world's most iconic hotel is now the world's most iconic portfolio of hotels. In exceptional destinations around the globe, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations, as well as the rich legacy of Waldorf Astoria. Simply stated, Waldorf Astoria embodies timeless elegance.
We are bringing that legacy to life every day, with fresh, modern expressions of the essence of Waldorf Astoria. We are providing guests the exceptional environments and the personalized attention that are the source of those unforgettable moments that create a singular experience.
Waldorf Astoria Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.
If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for to work as a Team Member with Waldorf Astoria Hotels & Resorts.
What will I be doing?
As an Administrative Assistant, you would be responsible for providing office support in the hotel’s continuing effort to deliver outstanding guest service andfinancial profitability. Specifically, you would be responsible for performingthe following tasks to the highest standards:
Greetand assist guests and respond to customer requests in a professional, friendly and timely manner
Book,modify and oversee guestroom reservations at very high volume
Confidently communicate and interact with customers while extending a heightened level ofcustomer service
Create contracts and agreements and implement once definite
Develop internal relationships within the hotel and collectively work with alldepartments to ensure all guest requirements are met and exceeded
Assist with preparation for site visits and guestroom inspections
Perform word-processing, e-mailing, data-entry, filing, faxing, copying, processingmail and taking notes and/or dictation
Perform other general office duties and assist with special projects, as needed What are we looking for?
Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes in our Team Members:
Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.