Housekeeping Liaison - Full-time

Sheraton Philadelphia Downtown Hotel

Similar to a Housekeeping Coordinator but with a better title!

Job overview

• Maintain an efficient, well organized main linen room, break out the house, record absent/tardy daily, orient new employees and perform housekeeping duties as needed to ensure the smooth operation of the housekeeping department.
• What you will be doing
• Schedule employees' weekly and housekeeping assignments daily and call employees in as needed to ensure proper staffing and completion of work.
• Maintain and control supply and linen inventories; issue and receive guest and cleaning supplies to ensure appropriate levels are maintained and control costs.
• Respond to all incoming calls and handle guest requests, issues and complaints to provide quality service and ensure guest satisfaction.
• Maintain daily payroll data and formulate weekly/biweekly payroll in prescribed manner.
• Maintain cleanliness of main linen room and offices.
• Perform basic clerical assignments.
• Maintain accurate records pertaining to loaned equipment.
• Issue uniforms and maintain uniform logs.

Requirements

• Ability to perform any task in the housekeeping department. Self-starting personality with an even disposition.
• Ability to direct personnel to achieve desired results. Ability to meet standards of appearance.
• Can communicate well with guests.
• Must have good command of English language, both spoken and written.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer