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Call Center Customer Service Representative
•30 days ago
| Hours | Temporary |
|---|---|
| Location | Gainesville, FL Gainesville, Florida |
About this job
We have a opening for a Call Center Customer Service Representative.
Must be able to work various shifts per week.
Requirements
Manpower is hiring for professional, courteous and friendly customer service agents for a call center in Gainesville FL; Must be available to work PM shift and also available to work on Sundays.
Job Description
- Provide friendly and efficient customer service with high-volume in-bound calls
- Process electronic payments over-the-phone
- Enter notes into database
- Retrieve account information from database
Job Requirements
- 2+ years of call/contact center experience
- Professional demeanor and phone voice etiquette
- Positive, upbeat attitude and strong work ethic
- Excellent customer service skills
- Solid data entry skills = 35+ WPM typing speed
- Ability to work Monday-Friday from 3:45pm to 12:30am and must be available on Sunday from 8:00am to 8:00pm
- Reliable transportation
- High School diploma or GED
Pre-employment Checks
- Credit Check
- Background Check
- 3 professional letters of reference