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in Boca Raton, FL

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Hours Full-time, Part-time
Location Boca Raton, Florida

About this job

Responsibilities:

Provides on-going maintenance to our contracts to include managing the assortment change process, price change process, fees and rebate payment processes, and customer account set-up and verification. Ensures complance with Country of Origin requirements on Federal Contractsand prepare and process modifications via the automated system. Manages the Workflow Trigger process, which distributes reminders of legal agreement "milestones" using templated language, and follows up to ensure required actions were taken and proof source received and archived. Requests a variety of information required to support reporting requirements in the legal agreements. In conjunction with the Contract Lifecycle Manager, determine the standard reporting format, and provide the reports to the field sales team, per the terms of the agreement, archiving the same in Aprimo. Create and then execute against Contract Customer Pricing Scheme Templates, ensuring the contractual pricing is modeled and requesting correction when exceptions are noted.

Maintain the GSA agreement to include requesting/preparing/responding to modifications, managing compliance to Country of Origin requirements, managing compliance to our use of Ability One products, obtaining, routing, and archiving necessary reporting, and preparing information required to calculate correct disbursement of rebates, incentives, and fees.

Workflow Triggers: Receive primary notification of contract "milestone" events, (such as required reporting due, rebate/incentive payment due, pricing adjustment due, contract expiration approaching, to name a few). Determine the sales hierarchy responsible for delivering that result to the end customer, and send the reminder to them. Follow-up to ensure required action was taken and obtain proof source to be posted in Aprimo. In the event that additional follow-up is required, engage Lifecycle Manager and Director to obtain required results. Purpose is to execute flawlessly against the contract commitments we've made. Use of this information is critical during customer audits.

Required Reporting Support: For the purposes of consistency and in conjunction with the Contract Lifecycle Manager and the field sales team, develop a reporting template that meets the requirements in the agreement. Forward to sales to present to customer and secure their agreement to the template. Per the terms of the agreement, obtain the information necessary to populate the agreement template, archive a copy of it, and send to sales team to deliver to the customer. Purpose is to execute flawlessly against the contract commitments we've made. Use of this information is critical during customer audits.

erform other maintenance and administrative actions necessary to execute on OD contract commitments.

Contract Exceptions Process: Receives notification of requested pricing/assortment changes and is responsible for reviewing the legal agreement to determine whether or not changes are contractually permitted. Communicates results of review to sales team and maintenance team. Risks of incorrect interpretation include signficant financial risk due to customer audit of pricing.

primo Documentation Archive / Maintenance: As documents are created / received that support the terms and conditions of Office Depot BSD Sales agreements, this role receives the file, names the file according to established protocol, adds it to the archive (Aprimo), and associates it to the related Contract Summary Form. Purpose is to create and maintain a documentation trail to support all contract activity undertaken on support of the OD and customer relationship. The use of this documentation becomes critical during customer audits.

Qualifications:

Bachelor's Degree in Marketing, Business orFinance

Two to four years of experience and/or training in Sales Support.

OD Sales Support experience desired.

Other Information:

Working to Excellent knowledge of Microsoft Office applications, to include Excel, Word, and Access

Working knowledge of Public Sector policies and procedures, Excellent time management and data management skills.

Ability to prioritize work. Ability to follow written instructions. Ability to communicate effectively via e-mail. Familiar with sales math (calculating gross profit, IMU%, etc.).

Strong communication skills - written and spoken.

Team player

Pay, Benefits and Work Schedule:

Office Depot offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

Equal Employment Opportunity:

Office Depot is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.