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in Chesapeake, VA
FACILITIES MAINTENANCE COORDINATOR
•30 days ago
Hours | Full-time |
---|---|
Location | Chesapeake, VA Chesapeake, Virginia |
About this job
Summary of Position:
Principal Duties and Responsibilities:
Minimum Requirements/Qualifications:
Desired Qualifications:
- Coordinate all maintenance and repair issues for stores in assigned states
- Administer repair lease terms and develop working relationships with landlords
- Develop relationships with vendors to ensure the best pricing and service to the stores
- Review and approve/decline quotes for repairs up to $1500
- Maintain an accurate database of call history information for stores within assigned states
Principal Duties and Responsibilities:
- Handling routine inquiries from inside and outside the company on basic facility needs; fielding phone calls/emails for maintenance requests and prioritizing requests using internal Computerized Maintenance Management Systems (CMMS) . Officetrax, FmPilot
- Respond/manage building emergencies- fires, floods, power outages, weather related hazards or alerts, liquid spills, plumbing issues or incident clean up.
- Review facility related invoices and facilitate the approval process up to payment within specified deadlines.
- Create and assign work orders to multiple technicians, subcontractors and service providers in assigned states
- Provide reports on open and closed work orders and check status with the appropriate technician or service provider
- Review store history, document maintenance needs and issue work orders as necessary
- Communicate HVAC work orders to technicians and assist management in resolving problems
- Monitor expenditures on repair services for each store within assigned spending limits
- Maintain accurate/current information in database for each store in assigned states
- Administer certified business letters or facsimiles to Landlords as needed
- Assist department managers with daily facility changes or needs as requested.
- Assist in management of Computerized Maintenance Management Systems (CMMS).
Minimum Requirements/Qualifications:
- Basic knowledge of construction, electrical, plumbing, mechanical and HVAC
- Must have strong interpersonal skills and ability to work in a team environment
- Must be able to multi-task
- Work independently without regular direct supervision
- Excellent Customer Service skills
- Strong verbal and written communication skills, Type 34 wpm
- Computer literate in Microsoft products; Email literate (send, receive, attach documents)
- After hours “on call” phone rotation required
- Rotating shifts which require a flexible work schedule including days, evening and weekends including rotating holiday schedules
Desired Qualifications:
- College degree or equivalent experience
- Real Estate, Property Management and/or Call Center experience is a plus
- Prioritization and Time Management- Can decipher what is most important: can waylay trivial tasks and focus on the goal: can create a plan of attack to complete the task or project at hand; uses time resourcefully and successfully.
- Problem Solving- Able to use logic to solve challenging problems: negotiates effectively under the most difficult of circumstances: able to resolve problems in a fair way: gains the respect and trust of others involved in the negotiations
- Integrity and Values- Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
- Results Oriented- Drives the team and the organization for results in order to improve bottom line performance: able to make timely or planned decisions appropriate to the circumstances or situation