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in Green Bay, WI

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Hours Full-time, Part-time
Location Green Bay, WI
Green Bay, Wisconsin

About this job

This IT Quality Manager will support overall Quality and Software testing efforts for the Optum Financial Portals team. This Manager will work closely with the QA Director in developing test strategy, Quality improvements, Agile process opportunities, Data management needs and directing test execution, defect management and risk mitigation for multiple scrum teams. This is a hands-on technical manager role requiring approximately 50% hands on project support and development of test strategies for projects. The IT Quality Manager will insure that the QA process is defined, reviewed and successfully executed through all phases of the software development lifecycle. 

 

Primary Responsibilities:


  • Coordinates, supervises and is accountable for the daily activities for the on-shore & off-shore QA team

  • Manage, coach and mentor the quality team

  • Work with product managers, systems analysts, business analysts, designers and programmers to ensure quality processes are incorporated within the Agile process

  • Participate in analysis, walk through, inspections, code reviews and user group meetings

  • Provide input to estimations and design to provide QA input 

  • Work with Agile scrum team to clarify requirements, understand design/solution requirements, evaluate testing steps and test case, execute and supervise execution of test case, log test results and provide feedback to Analysts and Developers on test results

  • Works closely with System Analysts, Project Managers, Development Team, Operation Team and Release Managers to guide proper timing/resource allocations of each testing piece within a project of QA SDLC

  • Create guidelines for executing manual regression test and automated testing. Work closely with SME's to make sure that test cases and test strategy cover every aspect to catch defects in earliest possible stage of testing.

  • Developing and implementing efficient and effective test strategy/plans for large, complex projects

  • Bring business prospective in testing and focus on meeting business needs by coaching team on performing data analysis

  • Work with team to create, update and execute automated test scripts for product features based on requirements

  • Responsible for evaluating all identified and entered defects encountered during testing

  • Create and maintain test data

  • Will be managing and working with QA automation, performance testing teams in creating automation and performance testing framework

  • Will be working with end users and SME's to implement UAT Best Practices

  • Sets priorities for the team to ensure task completion

  • Coordinates work activities with other supervisors

  • Develops plans to meet short-term objectives and longer-term strategic objectives

  • Identifies and resolves operational problems using defined processes, expertise and judgment

Requirements

Required Qualifications: 


  • Bachelor's degree or equivalent experience

  • 10+ years of quality assurance/development/testing experience

  • 5+ years of experience managing/leading a team of QA or DEV employees, including any individual contributors

  • 3+ years of experience managing/leading offshore resources

  • 3+ years of experience in Quality PMO with Best Practice, Roadmap strategy

  • 5+ years of professional experience in planning, test case design and execution

  • Demonstrated experience in both functional/black-box testing and white-box testing

Preferred Qualifications:


  • Ability to work in a fast-paced environment, simultaneous projects, competing priorities

  • Excellent oral and written communication skills

  • Ability to interact with cross-functional teams

  • Ability to work independently and autonomously

  • Financial Industry experience

  • Experience with automated testing tools (Quick Test Pro, Selenium, etc)

  • Six Sigma Green Belt certification

  • Working knowledge of ALM and Rally desired

  • Expert MS Office knowledge of Excel, Word, and PowerPoint
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)



Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


 


Job Keywords:  IT, Information Technology, Quality Manager, PMO, QA, DEV, ALM, Rally, Quick Test Pro, Selenium, Green Bay, WI, Wisconsin, Minnetonka, MN, Minnesota