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Home Appliance/Refrig Repair Tech (Independence, KS) Hiring Bonus job in independence - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Joplin, Missouri |
About this job
** Hiring Bonus- Ranging from $500 - $1,500: depending on qualifications**
This position is responsible for the repair of products in the customer’s home. Products repaired include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, Refrigerators (sealed systems), Freezers and Window Air Conditioners and other home appliances. This position provides timely and quality repairs of customers’ products while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company. We provide a service van, specialized tools, uniforms, laptop computer, cell telephone, and periodic training. Typical work schedule is Tues - Sat.
For additional information about this position, email: technicianrecruit@searshomepro.com or call our recruitment hotline at 1-877-827-9419
Please take a moment and view our “day in a life of a repair technician video” at this link: Click here to See yourself at sears (Appliance Tech video)
To provide the proper customer focus, the In-Home Service Technician must:
•Work as a dedicated team member to ensure fast, flexible and expert service to every customer
•Demonstrate a sense of urgency to meet customer time commitments
•Successfully complete all Technician II training elements within required timeframes
•Meet key performance metrics and/or productivity goals as defined by the business
•Provide knowledgeable and courteous repair service
•Continuously look for methods to improve business performance and enhance the customer experience
•Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer
•Ability to receive truck stock at home if the company vehicle is retained at the technician’s place of residence or other designated location.
•Maintain truck stock inventory within the prescribed company guidelines and standards
•Adhere to all company policies and procedures
•Perform miscellaneous duties as assigned
EOE Minorities / Females / Protected Veterans / Disabled
This position is responsible for the repair of products in the customer’s home. Products repaired include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, Refrigerators (sealed systems), Freezers and Window Air Conditioners and other home appliances. This position provides timely and quality repairs of customers’ products while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company. We provide a service van, specialized tools, uniforms, laptop computer, cell telephone, and periodic training. Typical work schedule is Tues - Sat.
For additional information about this position, email: technicianrecruit@searshomepro.com or call our recruitment hotline at 1-877-827-9419
Please take a moment and view our “day in a life of a repair technician video” at this link: Click here to See yourself at sears (Appliance Tech video)
To provide the proper customer focus, the In-Home Service Technician must:
•Work as a dedicated team member to ensure fast, flexible and expert service to every customer
•Demonstrate a sense of urgency to meet customer time commitments
•Successfully complete all Technician II training elements within required timeframes
•Meet key performance metrics and/or productivity goals as defined by the business
•Provide knowledgeable and courteous repair service
•Continuously look for methods to improve business performance and enhance the customer experience
•Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer
•Ability to receive truck stock at home if the company vehicle is retained at the technician’s place of residence or other designated location.
•Maintain truck stock inventory within the prescribed company guidelines and standards
•Adhere to all company policies and procedures
•Perform miscellaneous duties as assigned
EOE Minorities / Females / Protected Veterans / Disabled