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Hours Full-time, Part-time
Location Houston, Texas

About this job

Business Unit / Department Mission

This position is responsible for providing a clean and orderly dining and service area while providing superior customer service with a great attitude in a fast pace retail restaurant environment. This position is responsible accurately and quickly attending to all Guest needs, including: answering Guest questions and concerns, delivering food, and bussing and cleaning the dining area on a constant basis while maintaining all department and food safety / sanitation standards.

Essential Functions / Process Responsibilities include the following; other duties may be assigned as necessary

- Some knowledge of menu items and specials

- Serves food and packages products at Guest-s request

- Bus & clean tables and deep clean dining, ordering, and bar areas.

- Prepares, packages, and merchandises product

- Maintains the beverage station and bar areas.

- Properly handles and maintains the operation of all equipment

- Assists in technical areas as needed

- Merchandises product effectively

- Maintains sanitation in beverage and food prep areas along with display cases

- Compliance with departmental SOPS and store operating procedures

EDUCATION and EXPERIENCE preferred:

- Must be 18 years of age

- Maintains smile at all times, even when balancing multiple priorities.

- Function in a fast pace retail restaurant environment

- Ability to handle Guest feedback and resolve problems effectively.

- Excellent communication/Interpersonal skills

- High school diploma (or equivalent)

- Reading and Writing skills

- Planning and Organizing Skills

Physical and Other Requirements

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Exposed to fumes or airborne particles; and toxic or caustic chemicals.

- The noise level in the work environment is usually moderate

- Fast paced working environment

- Lift moderately heavy loads up to 50 lbs

- Ability to bend, reach, kneel, squat

- Able to stand for long periods of time

- Able to push/pull heavy loads