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Hours Full-time, Part-time
Location Northridge, California

About this job

At REI we value our customers; we work hard to earn our reputation for quality and integrity every day. Our commitment remains the same as when we started out in 1938: to inspire, educate and outfit for a lifetime of outdoor adventure. Our Retail Stores seek committed, service-oriented individuals who are passionate about educating and outfitting customers with the products we sell. Typical positions in our Retail Stores include sales and cashier specialists, retail management, merchandise stockers and ski/bike technicians. We offer flexible schedules and opportunities for professional growth and development.

Join our retail team where you will find supportive leadership, a committed staff and an engaging work culture.

THE JOB:

As the leader of the Retail Management Team, the Manager of an REI store is responsible for all store functions associated with running a retail income center to achieve sales, service, membership, customer satisfaction, and profitability goals. The stores range from $5 million to $30 million in sales volume. Specific responsibilities include:

• Develop, implement and execute short and long term Retail Strategic Plans and a store vision that supports the achievement of the plan objectives through the management of and delegation to skilled Assistant Managers and Supervisors

• Take responsibility for store’s profitability and financial budgeting

• Monitor inventory levels, facilities and other assets

• Analyze store-level reports and identify new strategies for maximizing results

• Guide Assistant Managers and Supervisors as you recruit, hire, and develop a diverse and talented team

• Participate in local organizations and community events

• Develop top performers and consistently evaluate performance

• Ensure implementation of visual merchandising standards

• Create and reinforce a sales culture within the store, including the REI selling process, ensuring that service is prompt, knowledgeable and that customer expectations are met

Qualifications:

THE REQUIREMENTS:

• Minimum of 3-5 years of successful retail management experience

• Collaborative team leadership approach

• Proven ability to understand and drive store profitability through service

• Demonstrated ability to set standards and hold team members accountable

• Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders

• Proven financial acumen to include: budgeting and forecasting sales, gross margin, inventory turns, expense control and net profit

• Proficiency in strategic planning and analysis

• Bold leadership in managing change

• Excellent problem-solving ability

• Effective written and verbal communications skills

• Ability to develop and maintain open and positive relations within the local community

• Commitment to outstanding customer service

THE PERKS:

At REI, we understand that benefits matter – we offer a competitive offering which includes:

- Comprehensive health and well-being programs

- A competitive bonus/ incentive program

- REI Retirement Plan

- Generous gear discount

- Paid time off

- Professional growth and development opportunities

AND

A work environment where RESPECT, INTEGRITY, and BALANCE are just a few of our fundamental values!

REI is proud to be an Equal Opportunity Employer.