MGR INFORMATION SERVICES - Software Intake Engineering

'Want to know what it's like to work in IT at The Home Depot?'
https://vimeo.com/70037824




POSITION PURPOSE -
This position is required to fill the demand of our Software Intake and Deployment environment. Typical tasks include setting direction for Software Delivery Execution and Process Engineering for Deployments. The Manager maintains project budget, associate development objectives for the teams, and overal team objectives for the year driving towards flawless software delivery and engineering execution. Ability to present ideas and manage projects. Interface with Business Stakeholders on complex projects. Update senior management on escalated issues

This position oversees and manages several teams of associates in the development, implementation and ongoing support of existing and new software applications and hardware platforms which may include telecom responsibility. Works closely with end-user groups to ensure operational stability and that new applications meet the practical needs of the company.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES -
Builds relationship with key user and store operation groups to identify and resolve business issues.
Manages system development and support activities to meet user needs in a timely and cost effective manner while ensuring the right things get done as per the governance process.
Manages and tracks the progress of multiple development projects. Project management and administration that include work plans, projtrac, resource planning and control, writing status reports, and preparing annual budgets.
Communicates status of development design to supervisors and end users.
Selects, develops and motivates assigned staff.

NATURE AND SCOPE -
Typically reports to a Director, Senior Manager, or Vice President.
Typically have supervisory responsibilities for Engineers or Specialists at all levels.
Typically requires frequent persuasion or influencing of others.
Typically procedures for analyzing situations and making conclusions are diverse.
Typically considers among many different options or procedures when solving problems
Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

ENVIRONMENTAL JOB REQUIREMENTS -
Located in a comfortable indoor area.
Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.MINIMUM QUALIFICATIONS -
Must be eighteen years of age or older.
Must pass the Drug Test.
Must successfully complete any required training or orientation courses.

EDUCATION REQUIRED -
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

YEARS OF RELEVANT WORK EXPERIENCE - 5

PHYSICAL JOB REQUIREMENTS -
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

ADDITIONAL QUALIFICATIONS -
1-2 years of experience in a leader/ team lead capacity

PREFERRED QUALIFICATIONS -
Minimum of 5 years experience managing diverse teams
Minimum of 5 years experience with Automation Tools such as SCCM, Opsware, and/or Puppet
Scripting and/or Process Workflow Experience Preferred
Database and/or Reporting Experience Preferred
Required Soft Skills: Excellent Customer Service, Documentation/Process,
Project Management, Technical Leadership and the ability to work with project teams and other infrastructure teams
to deliver quality solutions in a fast-paced environment. Exposure to Enterprise change management.

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES -
Knowledge of MS Office and Lotus Notes.
Expert proficiency with the Home Depot software architecture, methodology, and governance process.
People leadership/supervisory skills
Technical skills may include experience with one or more of: UNIX, Informix, COBOL, JAVA, Catalyst WMS and YMS, Korn Shell Scripting, Novell, Netware, nnet, Sequelink, TSO/ISPF/MVS, DB2/SQL, JCL, CSP, CICS TCP/IP, Visual Basic, Networking, and LAN administration.
Problem solving and analytical skills
.Presentation, facilitation and writing skills.
Project management- estimating, planning, controlling, and execution