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in East Boston, MA

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Hours Full-time, Part-time
Location east boston, Massachusetts

About this job

General Responsibilities:

Summer Job Program at Hertz Logan Airport

College students: Are you looking to earn some serious money this summer?

Join the Hertz team at our Boston, Logan Airport location. Work in a fun, fast-paced environment while gaining valuable customer service and business knowledge. In addition to an attractive hourly rate of pay, we offer an end of the summer bonus!

We are currently accepting applications for the following employment opportunities: Gold Choice Counter Sales Representative.

The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer’s travel needs.

The key responsibilities and accountabilities are:

Effectively communicate and offer ancillary products, services and upgrades to enhance our Gold Plus Rewards customer’s travel experience. Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells. Achieve personal sales goals while supporting the goals of the team. Personally welcome Gold Plus Rewards customers with a pleasant greeting and answer questions in a friendly manner. Provide world class customer service to valued Gold Plus Rewards customers by managing the rentals and the exit process, in compliance with Hertz’s policies and procedures, with accuracy and attention to detail. Resolve customer issues and concerns tactfully, using effective customer service techniques. Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction. Operate within the areas of rental counter, Gold Choice, and exit gate at the location. Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines. Keep work area organized and free of clutter.

Mandatory Requirements:

**Work schedules will be created within the first few weeks of employment. All applicants must be available to work days, nights, weekends, and holidays.**

**You will be allotted one unpaid vacation day in June and one in July.**

Must be currently enrolled as a full time college student (Required) Effective verbal communication skills with customers, co-workers and management We will be conducting Open Houses from 10AM to 2PM on the below dates, if interested please submit application at