The job below is no longer available.
You might also like
in Syosset, NY
$18 - $21Verified per hour North Coast Subaru • 2h agoUrgently hiring 7.1 mi Use left and right arrow keys to navigate- $16 to $16.50
Verified per hour Five Below • 30d agoUrgently hiring 17.1 mi Use left and right arrow keys to navigate 
$19.00 to $25.00Verified per hour Odyssey Early Learning Centers • 27d agoExcellent pay Urgently hiring 19.6 mi Use left and right arrow keys to navigate
$32est. per hour - $37
est. per hour SYSCO • 5d agoUrgently hiring 15.6 mi Use left and right arrow keys to navigate
Call Center Representative - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Syosset, NY Syosset, New York |
About this job
On behalf of the National Consumer Panel, Headway is seeking Call Center Representatives to work at the Panel Support Center in Syosset, NY. Successful Call Center Representatives may have the opportunity for permanent, long term employment after 6 months. The position will require 25- 30 hours a week from 9am-3pm or 3pm-9pm and Saturday 2 PM -6 PM.
In this exciting call center environment, you will act as the first point of contact for clients participating in the National Consumer Panel.
Responsibilities:
Qualifications:
Please take a moment to complete the online application!
In this exciting call center environment, you will act as the first point of contact for clients participating in the National Consumer Panel.
Responsibilities:
- Answer between 50-100 incoming calls daily in a confident and courteous manner
- Troubleshoot and resolve client concerns, such as the use of the retail scanning device
- Build and maintain relationships with clients by providing prompt and accurate service
- Respond to panelists' inquiries via email
- Make outbound calls to panelists to improve client loyalty and retention
- Maintain and update panelist database
- Keep current on all new panelist issues and procedures
Qualifications:
- High School Diploma or GED
- 1 year of customer service experience
- Preferred: 1+ year of call center experience
- Must have personal transportation
Please take a moment to complete the online application!
Your Privacy Choices