Mgr Broker Account - Full-time / Part-time

Job Description

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Job Summary

Area level inside position responsible for managing sales-related activities directly with assigned Waste Brokers for WM-serviced accounts.

An assigned Book of Business will be managed by this inside staff position in order to manage the profitable retention and growth of our business that is contracted through assigned third-party Waste Brokers. Administrative tasks make up a significant portion of the daily duties, negotiation skills and contract management experience required

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Other minor duties may be assigned and may vary by location.

Negotiation of contract terms and rate structure with Third-Party Waste Brokers

Administrative Management of service-related requests by Third-Party Waste Brokers

Outbound phone activity to establish relationships with Third-Party Brokers

Securing New Business opportunities through strong relationships and leveraged negotiations.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

High School Diploma or GED and 1-3 years previous experience.

PREFERRED

1 year experience with WM Databases (MAS, AMP, & SFDC)

6 months experience with WM/Broker Contract templates.

6 months experience with B2B Customer Service/Sales Experience.

C. Other Knowledge, Skills or Abilities Required

Excellent verbal, written and analytic skills

Typing and computer skills - MS Office

Professional phone etiquette - able to manage challenging customer situations and respond promptly to service requests to meet customer commitments

Ability to handle multiple tasks simultaneously

Works well under pressure and treats others with respect

Identifies and resolves problems in a timely manner

Prioritizes and plans work activities

Focuses on solving conflicts and listening to others without interrupting

Works efficiently and effectively, both independently and with the team to ensure exceeding call center standards.

Balances team and individual responsibilities and helps build a positive team spirit

Adapts and able to deal with frequent changes in the work environment

Accuracy and thoroughness to meet productivity standards in a timely manner.

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;

Required to exert physical effort in handling objects less than 30 pounds rarely;

Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;

Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;

Normal setting for this job is: office setting.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click. "Apply Now."

Job number: 244171

Category: Sales/Marketing

Location: Greenwood Village, CO