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in Great Neck, NY

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Hours Full-time, Part-time
Location Great Neck, New York

About this job

Role: RN Field Care Manager

Assignment: Humana at Home - SeniorBridge

Are you a fit?

Humana at Home - Senior Bridge is seeking passionate, case management professionals and leaders dedicated to delivering the highest quality in-home care management programs to complex chronically ill patients enrolled in large health plans and managed care programs.

Assignment Capsule

As a Care Manager you will provide direct care to clients and their families according to the established plan of care. As a Care Manager you will provide a multidisciplinary approach to care.

The Care Manager position includes the following:

Conducting assessments to identify problems, eligibility for assistance and need for services

Ensuring in-home care delivery is in accordance with each client's contractual program requirements and is high quality and complies with company -adopted evidence- based clinical practice guidelines

Developing a professional care plan from the assessment findings and in collaboration with the clients Physician to ensure the facilitation of the provision of the best possible care

Thorough and timely documentation of initial and ongoing assessments and outcomes

Communicate explanation of the care plan and all subsequent cost of all services to client and or families, Attorney or Guardians

Act as a liaison to families as well as with collateral clinicians, professionals & agencies.

Effectively communicate with clients, families, Physicians, Attorneys, etc. and all members of the multidisciplinary team all findings, outcomes, plans that relate to the provision of client care

Work effectively with all departments to ensure the best delivery of service

Participate in case conferences with other disciplines providing care

Participate in the on call activities as directed by supervisor

Observes infection control practices and uses standard precautions

Participates in quality management/performance improvement activities

Performs any other duties as requested by the company

Required participation in on-call rotation as needed

Key Competencies

Accountability : Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes. Sees opportunities to contribute and takes the initiative to create solutions.

Builds Trust : Consistently models and inspires high levels of integrity in decisions, speech, and actions. Lives up to commitments, taking responsibility for the impact of one’s actions. Exercises the courage to prioritize principles and values over personal or professional gain.

Customer Focus : Connects meaningfully with customers to build emotional engagement and customer advocacy. Develops and applies deep customer knowledge and intimacy to develop and deliver products, services, and interactions that provide value beyond expectations. Simplifies complexity and integrates internal efforts to deliver and optimal customer experience.

Executes for Results : Effectively leverages resources to create exceptional outcomes. Determines the best course of action when facing ambiguity. Anticipates and constructively resolves barriers and constraints. Embraces change, applies new knowledge and reconfigures quickly to capitalize on opportunities Role Desirables

• Bachelor’s or Master’s degree in Nursing

• Care management experience

• Enthusiastic, positive thinker with effective organization and communication skills

• Ability to work in a multi-disciplinary team

• Experience/contacts with community based organizations

• Care Management Certification

• This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

• Valid driver’s license, car insurance, and access to an automobile