Senior Pharmacy Technician (Assistance with Licensing Provided) - Overland Park, KS - Full-time / Part-time

OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.     

If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable health care solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.  Join us and start doing your life's best work.SM    

The Senior Pharmacy Technician is responsible for handling all incoming Billing and Eligibility phone calls and for serving as the primary customer interface for departmental inquiries.    

This position is full-time (40 hours/week) with our site Hours of Operation from Monday - Friday 7:00 - 9:00 PM and Saturday-Sunday 8:00 AM - 5:00 PM. We do require our employees to be flexible enough to work any shift, any day of the week during those hours. Our training classes not only prepare you for your role and ensure that you have the tools and resources that you need to be successful.     

We will pay for and provide support for you to obtain the required state licenses you need to have.    

     

Responsibilities:     

• Pharmacy technician working in the Prior Authorization unit within the Customer Service department of OptumRx.


• Using established criteria and guidelines, the pharmacy technician receives and processes prior authorization requests made by providers and members for medications not inherently covered on a member's prescription drug plan. 


• Answer prior authorization inquiry calls as well as research and resolve formulary and benefit issues using the appropriate reference material. 


• Resolve issues and complaints in a timely manner. 


• Performs other duties as assigned by management. 


• Handles inbound phone requests and gathers member data to provide information for Pharmacist consultations

    

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 14, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.