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About this job

Buena Vista Palace Hotel & Spa

Restaurant Cashier receives and processes payment for restaurant orders in a friendly and courteous manner. Requirements include: cash handling experience; written and verbal English language communication skills; and the ability to respond to guest concerns in a friendly and positive manner.

The Cashier is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for restocking all products in the Mini Market as well as the maintenance of the dining area. Condiments should be well stocked and tables should be clear at all times.

Physical requirements:

  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Able to stand during entire shift.

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to multi task.
  • Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
  • Must routinely meet deadlines.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

Essential:

  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Buena Vista Palace Hotel & Spa standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
  • Comply at all times with Buena Vista Palace Hotel & Spa standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
  • Collect money and/or credit cards from guests and servers, and make correct change.
  • Operate the approved credit card machine.
  • Prepare cashier report as well as tip report at end of shift.
  • Perform opening and closing duties according to established side-work checklist
  • Be attentive of guests’ needs and assist in providing a pleasant dining experience.
  • Have a thorough knowledge of menus and current specials in all applicable outlets.
  • Answer the phone according to standards.
  • Communicate effectively and courteously over the telephone.
  • Understand food ordering, delivery and service for dine-in and to-go service.
  • Communicate department needs with manager to expedite all corrections, improvement or inventory needs.
  • Keep work area clean and sanitary according to the Board of Health Regulations and HACCP.
  • Understand proper food handling and rotation (FIFO).

Marginal:

  • Assist servers and host/hostess in the serving of guests, as needed.
  • Ensure quality control of menus and signage with regard to cleanliness and appearance.
  • Attend meetings/training as required by management.
  • Perform other duties as requested by management.
  • CARE Certified.
  • Safe Staff Food Handler Certified.

Employment opportunities at The Buena Vista Palace Hotel & Spa are only handled by Interstate Hotels & Resorts. Please be aware that other individuals representing themselves as employment recruiters for the hotel may be a scam. For a current listing of all open positions at The Buena Vista Palace Hotel & Spa, please visit: http://careers.interstatehotels.com/buena-vista-palace

Welcome to the Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort the perfect combination of modern technology, the utmost in personal comfort, and America's favorite destination. Our guest can choose from a delightful assortment of beautifully appointed guest rooms and suites. They can also enjoy complimentary transportation to all Disney Theme Parks, special privileges at five championship golf courses, and access to the relaxing services of our full-service spa.

Our guest can come celebrate the magic of Disney at our premier Walt Disney World Orlando hotel. The luxurious Buena Vista Palace Hotel & Spa in the Walt Disney World® Resort provides comfort and relaxation in an ideal location. Situated just across the street from thrilling Downtown Disney and close to all the major attractions, this well-situated property makes visiting this sunny locale easy. Our complimentary shuttle takes our guest to visit all four Disney Theme Parks and water parks. Schedule preferred tee times at four championship golf courses. Enjoy priority seating at select Disney restaurants and dinner shows. Select our inviting Walt Disney World lodging for convenient access to exhilarating Disney venues.

This official Walt Disney World® Resort and contemporary haven offers spacious and bright accommodations, a majestic lobby and unsurpassed, kid- and family-friendly hospitality. Our guest can refresh with 3 heated swimming pools with pool concierge, enjoy access and transportation to the Walt Disney World® Theme Parks and golf at Disney® PGA Championship courses, or indulge in the 10,000 square-foot rejuvenating spa. Pleasing every appetite is a breeze with on-site restaurants and lounges.

For more than two decades, our prestigious hotel has led the industry in creativity for unforgettable weddings and special events. Our guest can capture the special moments like Proms and Homecoming Dances in our beautiful ballrooms. They can also celebrate with friends for a Sweet 16 or Quinceañera. Gather with family for a romantic wedding. Host a special bar/bat mitzvah. Enjoy full-service catering options and meticulously planned menus for all occasions, from our professional staff and expert chefs.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer