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in Campbell, CA

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About this job

ClickAway is one of the leading computer and wireless companies in the bay area. We are currently looking Sales Associates to join our fast growing company.

Applicants will need to excel in both phone and interpersonal skills, and must be able to follow standard operating procedures, listen well to their customers and provide appropriate solutions.

Locations - Campbell, San Jose, Los Altos, Sunnyvale, San Mateo, San Francisco, San Rafael & Santa Cruz.

As a Retail Sales Associate, in addition to serving customers who visit our retail outlet, you also will be expected to develop business via networking as well as through community and business outreach. You will utilize proven sales methods to prospect, qualify and close sales while building customer relationships both in person and over the telephone via regular follow-up calls. You will obtain or receive merchandise, total bill, accept payment, and make change for customers in retail store by performing the following duties.

This is a full time position and so applicants must be flexible and available to work various retail hours as business needs require (this may include weekends, evenings, and holidays).

Retail Sales + Commission ($30k to $100k+ annually)

Management opportunities and health and dental benefits are available to all associates.

Essential Duties and Responsibilities
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

- Consulting with customers in order to determine their wireless service needs and recommending the appropriate Verizon Wireless products and services
- Meeting and exceeding all performance and sales goals/metrics on a consistent basis
- Creating a first-rate customer experience
- Identifying and acting upon opportunities to upsell additional products and services to new and existing customers in order to maximize transactions
- Handling all customer service issues in a timely and professional manner
- Developing and maintaining long-term relationships with our customers
- Building and maintaining a prospect list