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in Franklin, TN

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About this job

At Kohl’s, we’re always looking ahead to creating the next great thing. Since 1962, our people have been our biggest asset and every great thing we do is thanks to the great people we hire.

Kohl’s is currently hiring a Store Administrative Assistant!

Position Summary:

Responsible for ensuring day-to-day communication from Corporate is directed to the appropriate Executive and/or Associate, maintaining Associate information, timekeeping and scheduling systems, reporting total store payroll, and other functions as directed by the store management team.

Primary Duties and Responsibilities:

Customer Service:

  • “Smiles and Says Hi!” Contributes to customer oriented atmosphere within store by smiling and saying hi to all customers and Associates encountered. Encourages others to smile and say hi.
  • Adheres to the “Yes We Can” policy and efficiently resolves customer’s questions and requests.
  • Supports fellow Associates through Yes We Can actions and behaviors. (i.e. team lifts of heavy packages, supporting fellow teammates needs/requests as appropriate.)

Operations:

  • Utilizes and adheres to merchandise presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean store.
  • Reads and distributes store's communication including K-Net, email and mail toes; monitors store workload calendar and responsibilities.
  • Enters and maintains all applicable data in the store scheduling system; reviews and edits store schedules in accordance with management directives.
  • Processes store payroll utilizing ASSETS functions, including monitoring overtime, making all timecard edits, and entering information into projection screen.
  • Organizes new hire paperwork; completes and submits employment status, job and personal information into projection screen.
  • Assembles and maintains files for all Associates' touchbases and Kohl's Super Star Award; maintains store roster board.
  • Regularly updates and maintains Associate attendance records, vacation requests, personal days and overtime.
  • Orders supplies following store budget guidelines;works with store management to monitor store expenses.
  • Organizes and distributes price changes, ISCs callbacks and RTVs daily. Checks all price changes for timely completion and accuracy. Verifies, processes and files.
  • Oversees direct store receiving paperwork and merchandise transfers; processes rainchecks in accordance with Company procedures. Checks all paperwork for accuracy.
  • Reviews ASSETS generated schedules; compares scheduled hours to labor hours, identifies gaps, and communicates them to the Store Management team to rectify.
  • Oversees K-Planner calendar and responsibilities.

Other Duties and Responsibilities:

  • Performs other duties as assigned. Examples include, but are not limited to
  • Answering the store phone
  • Assisting customers at POS and Service Desk
  • Assisting in the Cash Office
  • Assisting with tasks in selling floor departments
  • Resolving RF and other equipment issues
  • Participating in store meetings
  • Assisting in the preparation and taking of inventory
  • Distributing annual performance appraisals to managers and monitoring review process for timely completion
  • Training a backup Store Administrative Assistant

Required Qualifications:

  • Prior Administrative experience in a general office, in expense control or in human resource administration.

Job Requirements:

  • Ability to lift up to 40 pounds on a frequent basis. Physical activities may include holding a scanning gun; keying and processing register transactions; lifting and bagging merchandise; bending, stooping and reaching on a frequent basis.
  • Ability to maintain a high level of confidentiality.
  • Adherence to Company policy and procedures is required.
  • Regular attendance is required.
  • Effective verbal and written communication skills.
  • Basic math and reading skills, legible handwriting, and attention to detail.
  • Working knowledge of Microsoft Office (including Word and Excel) and computer basics.
  • Ability to work as part of a team and interact effectively

Click “Apply Now” to begin your application process today!

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Job Benefits