We have a part-time/full-time opening for a Sales Associate.
Must be able to work various shifts per week.
- No experience required.
- Be authorized to work in the United States.
- Must have reliable transportation.
- Background check required.
- Minimum Age
- 16+ years old
*Seeking energetic and self motivated individuals who have a passion for Customer Service and Hallmark. *
Multiple positions at Hallmark Gold Crown Store(s) in Bartlett, TN, Cordova, TN and Oxford, MS
*Sales Associate Job Description*
If you are highly motivated individual who Loves working with People and WoWing Customers then we would love to talk to you
The Sales Associate is responsible for providing exemplary customer service that is designed to improve the productivity and profitability of the store. The Sales Associate provides the customer with solutions by working proactively with them. As a member of the store team the Sales Associate will serve as a role model of best practice retail execution. The overall focus is on sales and service at all times. Stocking products and assisting with stockroom duties are accomplished as needed. The Sales Associate will report directly to the Store Manager.
*Customer Service *
Deliver the Hallmark brand promise through enthusiasm, exceptional Customer Service and outstanding store Standards. Successfully execute all aspects of the customer experience and store operations of assigned store including driving sales, personal development, inventory management, loss prevention and store profitability.
Follow all directives and perform in a consistent manner with regard to sales, profitability, customer service, merchandising, and fiscal aptitude. Show ability to change on a regular basis and ability to work with a diverse group of people. Receive guidance from the Store Manager and the Assistant Store Manager (as appropriate to the store). Performance can be measured by sales reports, customer satisfaction benchmarks, overall store appearance, fiscal management, and general attitude and approach to assignments.
*Selling/Product Knowledge *
Utilize training to obtain skills to work in a productive and profitable Hallmark Gold Crown store. This position will require a thorough knowledge of Hallmark Gold Crown products, services, systems and store operations. Support Store Managers in training new employees.
Maintain and restock displays with replacement merchandise on a regular basis. Conduct POSR audits as directed by store management. Perform all housekeeping duties regularly.
*Other Responsibilities *
The Sales Associate will have access to store cash and product assets and will be held accountable for the same. Work closely with the Store Manager to understand new policies, operational changes and/or training initiatives. Participate in new technology implementation and training as directed by the Store Manager. Position requires physical duties involving lifting up to 70 pounds.
*MINIMUM EDUCATION AND EXPERIENCE PREFERRED*
A high school degree is preferred. Experience in retail assignments or other related outside experience. The incumbent should have strong verbal selling skills, interpersonal skills, flexibility, a strong sense of urgency, the ability to adapt to change and the desire and ability to learn the business.
The Sales Associate serves as a role model for best practice retail service and performs a functional execution role in the store. In addition to demonstrating proficiency in interpersonal competencies, the Sales Associate must also have a thorough understanding of Hallmark products, systems and store operations.
A Sales Associate: Is seen as a person of character; easily builds relationships with all kinds of people; Enjoys working with others. Understands and is passionate about Hallmark Retail; Is service minded; Is highly skilled in retail functions, learns quickly and adapts to change easily; Is action oriented, full of energy and drives to accomplish goals successfully; Seizes opportunities and pushes self and others for results; Solves problems with ease.
Multiple positions Available. Additional Growth Opportunities Available. Compensation based on Skills and Experience. Full time and Part Time Positions.
*HOW TO APPLY*
Interested candidates must send a cover letter along with their resume via Apply Job Link. Cover Letter must include a paragraph about why they want to work for Hallmark and What does Customer Service Means to you.