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in San Diego, CA
Bilingual Spanish Behavioral Intake Counselor - San Diego, CA - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | San Diego, CA San Diego, California |
About this job
Energize your career with one of Healthcare's fastest growing
companies.
You dream of a great career with a great company - where you can
make an impact and help people. We dream of giving you the opportunity to
do just this. And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate
our Service Centers, improve our Service levels and help people lead healthier
lives. We live for the opportunity to make a difference and right now, we are
living it up.
This opportunity is with one of our most exciting business areas:
Optum - a growing part of our family of companies that make UnitedHealth Group
a Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.
Primary Responsibilities:
- Provide basic information via phone to members regarding their behavioral health benefits
- Take 25 to 45 calls per day
- Document all calls
- Refer the members to the appropriate contact for their county
- Other duties as assigned
Requirements
- Master's Degree in the Behavioral Health field (Counseling, Psychology, Social Work, Human Services).
- Must be able to navigate a windows environment and utilize Microsoft Office in a professional setting.
- The ability to type 35 - 45 WPM (or more).
- 5+ years of behavioral health field experience with direct client contact (by phone or in person).
- Bilingual fluency with English and Spanish.
- Call Center experience.
- Registered intern with BBS.
- ASIST (Applied Suicide Intervention Skills Training) Certified.
- Crisis Center experience.