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About this job

Shift: Flexible
Status: Regular

Bring your passion for fashion to today's Burlington Coat Factory. If you are interested in a career in retail, consider joining one of the largest off price retailers of apparel and home furnishings in the nation. We always have a large selection of quality name brand merchandise at huge savings; coats, clothing and shoes for the whole family, fashionable accessories, home decor, and everything for baby. Burlington means one-stop shopping for labels you love at prices you love even more. With more than 500 stores, we're always looking for good talent that can drive results. We currently have the following position available:



Position Summary:

Responsible for the definition, development and implementation of standardized Best Practices in Supply Chain core functions that leverage existing systems and maximize efficiencies. Serve as the point of contact for the user community supporting issue validation and scoping. Act as a liaison & facilitate communication between system users and IT to resolve systems issues.

Duties and Responsibilities:

  • Guides, directs and analyzes investigation of documentation issues.

  • Track problems and help with the review processes and system configuration

  • Research the root cause and recommend fix with process and technology

  • Ability to smoothly interface with business partners to elicit and document requirements that may cross multiple functional areas and identify gaps.

  • Work with IT, DC, Finance, Inventory Control, Merchandising, Allocations and other work groups to ensure systems and processes are continuing to completion

  • Ability to support East and West Coast facilities

    Hands-on oversight of the operations for production environments and services by identifying, resolving and/or escalating issues
    • System issue validation and scope definition

  • Participate in functional portion of system issue resolution

  • Provide single point of contact for business to request triage and troubleshooting for its processes in the short term

  • Provide off hour support as necessary for both East and West Coast operations

    Identifies and takes steps to prevent potential situations that could result in loss of company assets

    Plan and execute analysis and implementation of future functionality usage within the WMOS product in concert with business users and IT members

    Documentation and monitoring of business processes effectiveness

    Manage projects related to WMS modifications or DC process changes on an as needed basis

    Dematic Material Handling Equipment interfacing




  • Direct Supervisor Job Requirements - Internal Use Only - Must be available for early morning start

    Our ideal candidates will be self motivated, team players, who have the desire to succeed. We care about our employees, have a supportive environment that values trust and respect, offer a competitive wage and benefits package that includes a generous paid time off plan, plus an associate discount, and a company matched 401(k) to name a few.

    Burlington Coat Factory is an equal opportunity employer committed to workplace diversity.

    Come join our team. You’re going to like it here!