Cheddar's Server job in Harker Heights, TX

Company
Cheddar's
Job Title
Server
Job Type
Full-time, Part-time
Location
201 E Central Texas Expwy, STE 100
Harker Heights, TX 76548

Server

cheddar's jobs

Summary of Position:
Provide genuine and friendly service that is responsive to all of your guests’ needs resulting in an exceptional dining experience. Each server’s primary objective is to meet the needs of our guests – not only in their section but throughout the restaurant.

Essential job functions:

  • Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them
  • Approach guests within two minutes or less and guide them through the menu to enhance their guest experience by offering and describing menu items in an inviting way
  • Find ways to please our guests through personalized service and genuine concern for their experience
  • Own and resolve all guest requests or concerns immediately
  • Maintain outstanding service levels not only in designated 3 table section but for all of our guests
  • Follow responsible alcohol service standards to ensure guest safety
  • Makes themselves available to expedite food, get beverages and then deliver these to our guests
  • Check back with the guests frequently throughout the meal and be sure to pre‐bus any item that is not in use
  • Process orders and payments quickly and efficiently according to established standards so our guests’ wonderful experience will not be interrupted
  • ƒGenuinely thank guests by their names and invite them to visit us again
  • Ensure that all tables are cleaned and reset with a sense of urgency from clean floors, dry seats and tabl tops so that the next group of guests will have an enjoyable beginning to their meal
  • Completes all running responsibilities throughout the shift including restocking and replenishing service supplies, condiments and service ware
  • Complete an accurate cash out in a timely manner and then turn it in to the manager on duty
  • Arrive to work on time, well‐groomed and in clean and pressed attire according to Cheddar’s server dress and appearance standards

Characteristics of a Successful Cheddar’s Server:

  • Guest‐service oriented
  • Outgoing
  • Upbeat
  • Positive
  • Great team player
  • High standards
  • Ability to multi‐task

Requirements:

  • Must have the ability to learn the Cheddar’s menu in order to answer guests’ questions and make outstanding suggestions
  • Must have knowledge of alcoholic service laws and standards
  • Must be legal age to serve alcohol based on state mandated guidelines
  • ƒMust have a good knowledge of dining room and service procedures and functions
  • ƒPossess basic math skills and have the ability to handle money in order to quickly and accurately make change for the guests and to accurately perform cash out at the end of the shift
  • Must be able to operate a point‐of‐sale system
  • Be able to work in a standing position for long periods of time (up to 8 hours)
  • Be able to safely lift and easily maneuver trays of food frequently weighing up to 30 pounds
  • Be able to bend and reach as necessary during the shift
  • No visible tattoos are allowed
  • Must practice high sanitary standards including washing hands frequently

Irving, Texas-based Cheddar’s was founded in 1979 as an inviting neighborhood restaurant featuring handmade, quality food offered at a reasonable price. Cheddar’s has grown to nearly 200 locations across the United States. Cheddar’s differentiated position combines scratch-based, handmade, quality food and genuine, caring service in a polished atmosphere for a value price that is significantly below its competitors. A 2014 Technomic survey showed consumers were most likely to recommend Cheddar’s over any other full-service restaurant chain, and in 2012, Zagat ranked Cheddar’s the nation’s No.1 full-service restaurant chain as well as Top Overall American Cuisine, Top Rated Food and Top Rated Décor and Facilities. Consumer Reports named Cheddar's No. 1 in the Pub Style or Grill Category in its restaurant surveys in 2009 and 2012. The company also received the No. 1 ranking in Nation’s Restaurant News/WD Partners’ Consumer Picks Edition for Value and Likelihood to Recommend in 2011, 2012 and 2013. In 2014, the company first introduced its Cheddar’s Scratch Kitchen branding, designed to highlight its focus on scratch-made meals.

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Cheddar's

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