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in Grand Prairie, TX
Part-Time Collections Associate
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | GRAND PRAIRIE, TX GRAND PRAIRIE, Texas |
About this job
OUR CLIENT IN GRAND PRAIRIE IS LOOKING FOR A
Part-Time BILINGUAL (SPANISH) Collections Associate
20 hours/week
up to $18.00/hour DOE
-
Answer customer questions regarding problems with their accounts. -
Advise customers of necessary actions and strategies for debt repayment. -
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. -
Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. -
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. -
Record information about financial status of customers and status of collection efforts. -
Locate and monitor overdue accounts, using computers and a variety of automated systems. -
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise. -
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. -
Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors. -
Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. -
Receive payments and post amounts paid to customer accounts.