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in Dallas, TX

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Hours Full-time, Part-time
Location Dallas, TX
Dallas, Texas

About this job


Description

Who is Towne Park? We’re 10,000+ teammates delivering specialized hospitality services to 650 locations nationwide, ranging from boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers. We’re 10,000+ teammates brightening the days of millions of guests as their first and last interaction at our locations. We’re 10,000+ teammates who believe in giving people like you countless opportunities to learn and grow!

For over 25 years, Towne Park has continued to deliver specialized hospitality services that include valet parking and self-parking management, door and bell, concierge, transportation, greeter and patient transport services – all with the goal of enhancing the service experience.

Towne Park's unique culture includes a collaborative, social work environment that fosters high visibility and career progression. Our track record of success and growth has resulted in seven appearances on the Inc. 500|5000 List of the fastest-growing private companies since 2007.

Consider joining Towne Park if you're Driven To Serve®. Please visit www.townepark.jobs to apply today!

Towne Park is an Equal Opportunity Employer (EOE).

What does Towne Park have to offer?

  • Competitive pay and benefits
  • Unmatched flexibility – Whether you are looking for a part-time job to work around school and other obligations or a job that offers more stable hours, we have a schedule that will fit your needs
  • Simply put – growth. 90% of our current managers started their careers in entry-level, hourly jobs at Towne Park.
  • A national footprint. Wherever life may take you, chances are that Towne Park is already there.


What will I do at Towne Park?

The Bell Attendant is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Bell Attendant is also responsible for assisting hotel guests with luggage, including delivery and pick up of guest luggage during arrival and departure.

Some of the main duties of a Bell Attendant include, but are not limited to:

  • Maintaining pleasant, friendly and professional demeanor with all guests, co-workers and clients.
  • Acknowledging, greeting and welcoming guests to the location, using appropriate Towne Park protocols.
  • Assisting guests with bell service, luggage storage, directions, taxis, reservations, information about meeting rooms and/or amenities of the facility and other inquiries as needed.
  • Tagging individual bags to be stored in the bell storage area.
  • Conducting thorough room presentations.
  • Running at top speed to park and retrieve vehicles and driving slowly and cautiously.
  • Maintaining an in-depth knowledge of the rooms, meeting facilities and public areas of the hotel.
  • Explaining luggage and vehicle retrieval procedures to guests upon arrival.
  • Working flexible schedules and extended hours are sometimes required.
  • Assuring all guests and luggage are safely transported to and from assigned destinations
  • Monitoring and maintaining cleanliness and order of guest services area
  • Delivering messages, items and/or guest amenities as requested


Knowledge, Skills, and Abilities

  • Must be able to read and write standard English language
  • Must be able to read and comprehend simple instructions, short correspondence and memos
  • Must be able to write simple correspondence
  • Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Maintains accuracy and composure while under pressure


PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to read and write standard English language
  • Must be able to read and comprehend simple instructions, short correspondence and memos
  • Must be able to write simple correspondence
  • Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Maintains accuracy and composure while under pressure


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