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in Salem, OR
Customer Service Representative-Salem, OR - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Salem, OR Salem, Oregon |
About this job
As America'™s Un-carrier, T-Mobile US, Inc. (NYSE: 'Å“TMUS'Â) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company'™s advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 53 million wireless subscribers and provides products and services through 70,000 points of distribution.
Be bold. Be great. Have fun.
So what's it take to do this job? We're looking for customer advocates who can consult and sell as they bring a collaborative attitude to every call. You should also have:
Be bold. Be great. Have fun.
- Competitive base pay $12.24-$13.78 an hour plus monthly bonus potential and incentives
- Medical, dental and vision benefits
- Matching 401(k)
- Generous paid time-off programs
- Phone service discounts
- Education reimbursement
- Serious growth potential for your career
- Child Care reimbursement
- On site gym, theater room, game room and caf
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- Customers call in with billing, product, or service questions
- You spring into action, proactively identifying solutions
- It doesn't stop there: you take a hands-on approach to resolving every issue, taking it from start to finish
- This isn't a one-time thing: your great work inspires those customers to stay customers, and that's important to us
- Over time, you'll become an expert on all the T-Mobile technology and services
So what's it take to do this job? We're looking for customer advocates who can consult and sell as they bring a collaborative attitude to every call. You should also have:
- Prior experience in a similar environment (call center or customer service is ideal)
- The ability to really talk with''and listen to''our customers, like an expert
- If you've worked in a performance-based culture, let's talk!
- Competitive base pay plus incentives
- Medical, dental and vision benefits
- Matching 401(k)
- Generous paid time-off programs
- Phone service discounts
- Education reimbursement
- Serious growth potential for your career
- Fun, fast-paced environment