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Enterprise Pharmacy Growth- Engagement & Acquisition Analyst - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Woonsocket, Rhode Island |
About this job
CVS/pharmacy, the retail division of CVS Health, is America's leading retail pharmacy with more than 7,800 CVS/pharmacy and Longs Drugs stores. CVS/pharmacy is reinventing pharmacy to help people on their path to better health by providing the most accessible and personalized expertise, both in its stores and online at CVS.com.
The Engagement/Acquisition Analyst is a critical position within CVS’ Enterprise Pharmacy Growth department. This analyst will play an important role in the planning and execution of a strategic enterprise effort to create a high-touch, patient-centric operating model focused on better serving the needs of Patients with Greatest Needs (PGNs), who have chronic conditions and complex pharmaceutical therapy plans. This position will initially focus on improving health outcomes and care for PGNs through three primary capabilities: patient care coordination (leveraging a dedicated care team headed by a pharmacist to provide personalized counsel on topics such as drug side effects and alternatives), medication organization (providing services to make organizing and taking medications easier such as script synchronization and multi-dose packaging), and home delivery (developing and standardizing/optimizing existing home delivery efforts). The Engagement/Acquisition Analyst will be responsible for supporting efforts to provide deep analytical insight into PGNs and their specific needs. S/he will work closely with our capability teams and cross functional partners to support development of an engagement and acquisition strategy and an executable road-map to test a number of patient engagement and acquisition techniques including acquisitions, consumer/client outreach, and strategic partnerships. The results of these testing efforts will inform our longer term go-to-market strategy.
Responsibilities will include:
• Supporting development of deep analytically-driven insights into PGNs and their specific needs
• Supporting efforts to scope and size opportunities to inform an executable road-map to test various engagement/acquisition techniques and that maps to the overall program goals to better serve these patients
• Supporting efforts to define the most appropriate targeting for the services to facilitate positive returns on investment
• Supporting testing different price points for services/bundles of services
• Supporting the testing of the most relevant approaches “in the field”
• Developing and owning specific deliverables for this initiative required by the overall project
To be effective in this role, this analyst needs to be highly motivated, accountable, work with a sense of urgency, have attention to detail, and be comfortable working in a fast-paced and sometimes ambiguous environment. Any potential candidate must have strong business acumen and mature decision making processes. Additionally, this person must be goal oriented, posses critical thinking skills, emotional intelligence, and be able to partner with and influence cross-functional stakeholders.
Required Qualifications • Strong proficiency in analytical tools including, SQL, SAS, Excel, etc.
• Strong analytic capabilities that can turn data into impactful insights
• Ability to diagnose complex problems and recommend practical solutions
• Excellent written and oral communication skills
• Strong leadership skills with the ability to influence peers
• Strong organizational skills, ability to oversee multiple work activities, ability to effectively prioritize multiple initiatives in order to maximize the business impact
• Strategic thinking capabilities
Preferred Qualifications • Bachelor's degree in statistics, mathematics, computer science, quantitative economics or related field
• Excellent project management skills and ability to deliver in the fast-paced evolving environment
• Retail healthcare experience is helpful
• Ability to interact with and influence decision-making by non-analytical business audiences
Education Bachelors Degree
Clinical Licensure Required N/A
Job Type Full Time
Business Overview CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Caremark is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking
AA EEO CVS Caremark
Requisition Template Professional
Location code OF001
State RI
City WOONSOCKET
Zip Code 02895
The Engagement/Acquisition Analyst is a critical position within CVS’ Enterprise Pharmacy Growth department. This analyst will play an important role in the planning and execution of a strategic enterprise effort to create a high-touch, patient-centric operating model focused on better serving the needs of Patients with Greatest Needs (PGNs), who have chronic conditions and complex pharmaceutical therapy plans. This position will initially focus on improving health outcomes and care for PGNs through three primary capabilities: patient care coordination (leveraging a dedicated care team headed by a pharmacist to provide personalized counsel on topics such as drug side effects and alternatives), medication organization (providing services to make organizing and taking medications easier such as script synchronization and multi-dose packaging), and home delivery (developing and standardizing/optimizing existing home delivery efforts). The Engagement/Acquisition Analyst will be responsible for supporting efforts to provide deep analytical insight into PGNs and their specific needs. S/he will work closely with our capability teams and cross functional partners to support development of an engagement and acquisition strategy and an executable road-map to test a number of patient engagement and acquisition techniques including acquisitions, consumer/client outreach, and strategic partnerships. The results of these testing efforts will inform our longer term go-to-market strategy.
Responsibilities will include:
• Supporting development of deep analytically-driven insights into PGNs and their specific needs
• Supporting efforts to scope and size opportunities to inform an executable road-map to test various engagement/acquisition techniques and that maps to the overall program goals to better serve these patients
• Supporting efforts to define the most appropriate targeting for the services to facilitate positive returns on investment
• Supporting testing different price points for services/bundles of services
• Supporting the testing of the most relevant approaches “in the field”
• Developing and owning specific deliverables for this initiative required by the overall project
To be effective in this role, this analyst needs to be highly motivated, accountable, work with a sense of urgency, have attention to detail, and be comfortable working in a fast-paced and sometimes ambiguous environment. Any potential candidate must have strong business acumen and mature decision making processes. Additionally, this person must be goal oriented, posses critical thinking skills, emotional intelligence, and be able to partner with and influence cross-functional stakeholders.
Required Qualifications • Strong proficiency in analytical tools including, SQL, SAS, Excel, etc.
• Strong analytic capabilities that can turn data into impactful insights
• Ability to diagnose complex problems and recommend practical solutions
• Excellent written and oral communication skills
• Strong leadership skills with the ability to influence peers
• Strong organizational skills, ability to oversee multiple work activities, ability to effectively prioritize multiple initiatives in order to maximize the business impact
• Strategic thinking capabilities
Preferred Qualifications • Bachelor's degree in statistics, mathematics, computer science, quantitative economics or related field
• Excellent project management skills and ability to deliver in the fast-paced evolving environment
• Retail healthcare experience is helpful
• Ability to interact with and influence decision-making by non-analytical business audiences
Education Bachelors Degree
Clinical Licensure Required N/A
Job Type Full Time
Business Overview CVS Caremark, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers. CVS Caremark is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking
AA EEO CVS Caremark
Requisition Template Professional
Location code OF001
State RI
City WOONSOCKET
Zip Code 02895