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Hours Full-time, Part-time
Location Cumberland, Rhode Island

About this job

Job Category: Loss Prevention

Clinical Licensure Required : N/A

Job Type: Full Time Position Summary:

The Loss Prevention Operations Specialist will work closely and collaboratively with Customer Support Center departments and must maintain effective working relations with operating and executive management. The Specialist plays an important role in validating new and existing operational processes. They must develop and execute operational audits targeted at critical risk areas based on an assessment of available data as well as corporate and field feedback. The Loss Prevention Operations Specialist will provide guidance based on their reviews to mitigate shrink risk. The LP Ops Specialist will also be involved in the development and roll-out of new company programs and work with the departments involved to identify shrink risk opportunities. Based on the opportunities identified, they will need to influence stakeholders to implement effective shrink mitigation into the program and associated training. This position is based in the Finance building in Rhode Island, but travel will be required based on needs of the business to the surrounding area and to locations throughout the United States. Required Qualifications:

- 3-5 years of Store Loss Prevention management experience.

- Ability to manage multiple projects at the same time with varying timelines to resolution

- Strong presentation skills and proficiency with building compelling presentations

- Persuasive interpersonal and communication skills, including the ability to interact and influence at all levels of the organization (Senior Management, Field Management, Customer Support Center colleagues)

- Proficiency with computers and Microsoft Windows/Office applications

- Ability to understand complex problems, identify root causes and remain goal-oriented within a dynamic environment

- Proven ability to work independently as well as in a team setting and to recognize and resolve issues

- Capacity to travel periodically to stores and other locations throughout the company to validate new and existing processes Preferred Qualifications:

- Current CVS Store Manager or other operational role within the CSC with a minimum of 4 years CVS management experience, or equivalent retail management experience

- Proven high performer, demonstrated by consistently high performance reviews, strong store performance and exceptional customer service management

- Complete knowledge and understanding of store systems and store systems applications (SMART, RF & POS and RADAR applications) Education:

- Bachelor's Degree in Management, Marketing, or related field or equivalent years of professional working experience. Business Overview:

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.