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in Highland Park, MI

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Hours Full-time, Part-time
Location Highland Park, MI
Highland Park, Michigan

About this job

This position is responsible for presenting and educating consumers regarding the benefits of a vehicle service contract

This will include answering incoming phone calls from consumers with an interest in buying a manufacturer vehicle service contract, so there will be no cold calling

They will analyze individual driving tendencies to recommend appropriate coverage, process service contract sales, and resolve and respond in verbal or written form to customer inquiries

This individual will understand the various vehicle service contract options and is expected to take ownership of the call and inquiry

They will provide necessary follow up and initiate correspondence to ensure complete customer satisfaction in a timely manner


Candidates will be responsible to meet and maintain sales productivity and quality expectations as outlined by their department

They will be servicing all incoming calls from customers regarding service contract inquiries

They will provide detailed information regarding recommended coverage options, utilize databases to initiate the sales process, make outbound follow up calls, and code call outcomes in their database

Candidates must have at least two years of experience working in a sales enviornment

Candidates must have strong customer service skills

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.