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in Gilroy, CA

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Hours Full-time, Part-time
Location Gilroy, California

About this job

The Disney Store retail chain, which debuted in 1987, is owned and operated by Disney in North America, Europe, and Japan. Disney Store is the retail merchandising arm of Disney Consumer Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends the Disney brand to merchandise. Disney Store carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters. Disney Store opened its first store in Glendale, California and, in doing so, originated the themed retail business model. There are currently more than 200 Disney Store locations in North America; more than 40 Disney Store locations in Japan; and more than 100 Disney Store locations in Belgium, Denmark, France, Ireland, Italy, Portugal, Spain and the United Kingdom, plus online stores www.DisneyStore.com, www.disneystore.co.uk, www.disneystore.fr and www.disneystore.de. Each Disney Store location offers a magical shopping experience that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. For more information, please visit www.disneyconsumerproducts.com/press/us/disneystore or follow us at www.facebook.com/DisneyStore and www.twitter.com/DisneyStore. Responsibilities The Seasonal Cast Member role is a temporary assignment that will begin in late September and conclude in mid-January. A seasonal position does not guarantee an offer of a permanent position with Disney Store. This is a part-time, non exempt position. The Seasonal Cast Member's primary responsibility is to ensure our Guests have "The Best Retail Experience in the World". This is done by engaging and providing Guests with an Entertaining and Magical experience. Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages" Connects with Guests by asking open-ended questions to assess Guest needs and make appropriate suggestions Contributes to a high energy, fast paced environment that provides Guests with an entertaining, fun and dynamic experience Assists Guests in finding solutions that best meet their needs while leveraging all available resources including Disneystore.com Consistently treats all Guests and Cast Members with respect and contributes to a positive work environment Takes a proactive role in maintaining Disney brand standards in Guest engagement, visual and housekeeping Performs cash wrap and mobile POS duties in an efficient and timely manner while maintaining a high level of Guest Service Participates in the processing of shipment, replenishment of the sales floor, and additional operational tasks based on the needs of the business Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct Promotes and maintains a safe working and shopping environment Retail/Service experience preferred and ability to demonstrate strong Guest-focused engagement on and off the sales floor Demonstrated success working as a member of a team Ability to receive feedback and take action when appropriate Must maintain a professional appearance and meet Disney Store grooming guidelines Basic Qualifications Must be available a minimum of two (2) days during the week and open availability on Saturday and Sunday Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends, and call-in shifts Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder Must be able to submit verification of legal right to work in the United States Must be at least 18 years of age Preferred Qualifications Previous experience in specialty retail or service industry Required Education High School Diploma or equivalent Job Posting Industries Retail Additional Information This position is with Disney Stores USA, LLC. Primary Location-City Gilroy Primary Location-State CA Primary Location-Country US Auto req ID 268738BR