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Hours Full-time, Part-time
Location Gulfport, Mississippi

About this job

Torrid Sales Associate

Primary responsibility of a Sales Associate of Torrid is to assist in achieving store objectives with regards to sales and shrink, and serve

customers using Selling Skills.

ACCOUNTABILITIES

Customer Service

Uses Selling Skills

Provides a shopping experience that will encourage customers to return by demonstrating good product knowledge, friendly personal presentation, and

professional handling of difficult situations

Covers the sales floor zone as assigned

Performs cash register functions as required and ensures accuracy and efficiency

Shares fashion knowledge and information with customers and members of store team

Merchandise Presentation

Assists with planogram changes including store map, wall, fixture, merchandising mix, etc.

Follows the visual standards for proper presentation, and housekeeping standards or cleanliness and neatness

Communicates fashion trend information to management and respective HQ partners

Loss Prevention

Complies with loss prevention policies and procedure

Is aware of activities on the selling floor, informs management of suspicious activities and appropriately responds to these activities as necessary

Administration/Operations

Understands and complies with Company policies and procedures

Assists in the organization of backroom including stocking and arranging products and supplies

Performs other duties as assigned

Leadership

Works and communicates well with others, regardless of position, to achieve best results

Appropriately represents the store to customers and co-workers

Maintains professionalism at all times

Takes direction well and follows though with SM/ASM on assignments

Takes responsibility for own performance and consistently meets commitments

REQUIREMENTS

Experience & Education

Previous retail store experience preferred

Knowledge of music and fashion

Minimum of 18 years of age

Competencies & Skills

Demonstrated excellent customer service skills

Strong verbal communication skills

Can do attitude and a team player

Physical Requirements (with or without reasonable accommodation)

Able to stand and walk around during scheduled hours

Able to pack /unpack shipments, arrange and move store fixtures and merchandise packages weighing up to 50 pounds

Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

Able to use store equipment including cash registers, sensors, cutters, scissors, hand truck, etc.

Able to remain calm and focused under pressure