Admin Asst Intermed Healthcare

Job Summary The Pediatric Nephrology Division is seeking a Full Time Administrative Assistant Intermediate, Healthcare to provide highly responsible and administrative support to the faculty, clinical operations and research staff. This position primarily serves all clinical and administrative staff within the Division of Neprhology. May occasionally assist the fellows or administrator as necessary.

Supervision is received from the Administrative Manager of Pediatric Nephrology, with direction from the faculty members within the division. Staff members in this classification are expected to work independently and regularly exercise judgment in setting priorities and completing work-related tasks.

Responsibilities* Preparing for clinic (schedule, collect records, scanning documentation, etc.)

Scheduling new patient and follow-up appointments

Scheduling patients for surgery and admission to inpatient units

Completing lab follow-up for clinic

Completing miscellaneous medical forms for patients and providers

Documenting prescription refills

Scheduling patient biopsies

Answering division phones, triaging and documenting messages

Making arrangements between the clinic and hospital for emergency care needs

Responding to, and making assessments of emergencies by notifying medical staff and emergency room, and referring emergent patients to the appropriate unit

Providing detailed explanations to patients of preparations for medical procedures

Responding to patient inquiries regarding clinic and insurance procedures and policies

Obtaining medical test results for physicians

Maintaining divisional databases/spreadsheets (Ambulatory Blood Pressure Monitor logs, Activity Cards, etc.)

Preparing and sending New Patient Packets

Routing dictations

Faxing documents to appropriate health affiliates

Maintain office manual with up-to-date processes and procedures for providing clinical support

Ordering office supplies

Other Administrative Activities as assigned

Required Qualifications* The qualified candidate will possess:

Associates Degree in business or an equivalent combination of education and experience

Experience with MiChart in a clinical setting

Excellent verbal, written and interpersonal skills with a strong customer focus, and an ability to interact with a wide variety of individuals

Excellent organizational, multi-tasking skills and an ability to work independently and to exercise judgment in setting priorities

Ability to compose and produce professional correspondence

Ability to summarize reports and proofread materials

Excellent attendance record

Desired Qualifications* Knowledge of University of Michigan policies and procedures

Expertise in Microsoft Word, Excel and PowerPoint

Experience with M-Pathways and CONCUR

Flexibility in work assignments

Ability to work independently or as a member of a team

Background Screening University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.

Application Deadline Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer.