Registration Intake Specialist - U.S. Telecommute

Position Description:

Energize your career with one of Healthcare's fastest growing companies.  

You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 14 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.

What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

Primary Responsibilities: 

• Speak with members (inbound / outbound) about Stop Smoking for Life program.


• This is a telephone position with the Registration Department in Seattle.

Required Qualifications:

• High School Diploma/GED.


• Must be able to create, edit, save and send documents utilizing Microsoft Word,  Excel and Outlook.


• 6+ months Customer Services (in person or telephonic).


• Must be able to navigate a PC to open applications, send emails, and perform data entry.


• 2+ years Tobacco free.

• Conversion on 6/8/15 contingent
  upon meeting all quality, productivity, professionalism, dependability, and
  agency hour expectations set during temporary assignment.  Once you have
  that up, we'll have all of the remaining Reg agents who we're planning to
  convert apply.

 Preferred Qualifications:

• Experience working in a Call Center environment


• Professional experience in a Clerical or Administrative support related role

Are you ready for an opportunity that can transform your career? Get on the Alere Health team as we continue to transform health care every day. 

Now part of Optum, Alere Health is building a future of opportunities. We provide leading edge products and services including condition and case management, wellbeing, and women's and children's health services for more than 200 health plans, 89 Fortune 500 employers, 29 states and 22 million people. Now, with our integration into Optum and the UnitedHealth Group organization, our growth and impact is multiplying every day. 

If you bring a lot of passion and aspiration to your work, you'll fit in here and discover the opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Certain positions are subject to random drug testing.