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Customer Service Specialist
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Pitcairn, PA Pitcairn, Pennsylvania |
About this job
We have a full-time/part-time opening for a Customer Service Specialist.
Must be able to work various shifts per week.
Requirements
Manpower is currently recruiting Customer Service Specialists for one of our clients in Monroeville, PA!
Job Responsibilities:
*This role is responsible for customer and sales support from customer inquiry through billing.
*Support Customer Service and Return Material teams; providing expert consultation & prioritization to the teams and escalation to the Sales Excellence Leader as needed.
*Support alignment between quoted lead times to Sales team, customer shipment promise dates, and production capacity.
*Provide support for Sales and Business development teams as needed to improve sales forecasting, customer support, and sales channel effectiveness.
* Support Sales and Business Development teams through account coordination, Proof of Concept installations, order entry, compliance with International requirements, shipping, tracking, invoicing, service and support.
Requirements:
*High school diploma or equivalent required. Bachelors degree a plus.
*Minimum 15 years experience in a senior role of customer service required.
*Experience working within structured quality assurance systems and developing new processes and procedures required.
*Microsoft Excel, Word experience required.
*Experience with MRP systems required, Oracle preferred.
*Strong analytical, verbal and written communication skills.
* Effective time management and multi-tasking abilities required.
Hours: 8-5:30pm
Contract Length: 6 Months.
Pay: $16.84/hr.
For additional details on this role contact: Emily Smith
Email: emily.smith@manpowergroup.com
Please go to www.manpowerjobs.com and create a profile with us and contact this recruiter directly.
When emailing or calling, please reference Advert ID# 223921
NOTE: Please DO NOT contact your local manpower office directly, as this position is not being serviced out of that office, please reach out to the recruiter listed above.