*Japanese Speaking Reservations Representative Office-Based Part Time - RDU Res

Japanese Speaking Reservations Representatives sell American Airlines service to prospective customers by answering incoming calls and assisting customers in reaching satisfactory solutions to their travel related needs. They apply sales techniques while providing schedules, fare and flight information to our customers in a manner that meets the standards of high customer service as outlined in training and the call handling guidelines.

This position is office based at our Raleigh/Durham Reservations Call Center, located at 500 Gregson Drive, Suite 100, Cary NC 27511. American Airlines Reservations is a 24-hour operation and it requires you to remain at your workstation for extended periods of time. Schedules will include weekends, holidays, day and evening shifts, and could vary throughout the year.

You will be required to work from the Raleigh/Durham Reservations Office, which includes several weeks of fast-paced, intensive training.

We are currently hiring office based part time positions

This position starts at an hourly rate of $10.33

Upon successful completion of a six-month probationary period, employees would earn a rate of $10.80 per hour with a current maximum of $20.19 per hour

Two (2) week vacation after one (1) full year of employment.

Medical benefits including a health savings account feature, dental, vision and other optional benefits

American Airlines employee travel privileges apply

Matching 401K available

Interviews will begin as early as June, 2015. If offered an interview and you are successful, candidates will come to the Raleigh/ Durham Reservations Office for the second phase of the interview process. This phase requires the candidates to take and pass a city code assessment, as well as a face-to-face panel interview, finger printing and drug screening to continue with the hiring process.

Part Time Reservations Representatives will work 20 hours a week in the Reservations office.

Qualifications

Must be at least 18 years of age

High school diploma or GED required

Ability to work a variety of shifts, including p.m. shifts, weekends and holidays assigned by seniority according to operational needs, and overtime as required

Ability to read, write, fluently speak and understand the English language

Must be fluent in Japanese

Department:

Customer Service

Location:

US-NC-Cary

Posted Date:

5/14/2015 14:07:14

Expiration Date:

5/28/2015 23:59:00

Requisition ID:

1502839

Work Schedule

Part Time

Equal Opportunity Employer/Disabled/Vets

jobpost-17948

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