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IT Support Center Analyst - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | ADDISON, TX ADDISON, Texas |
About this job
Technical Support Specialist
The ideal applicant will:
- Provide great phone and email customer support to all levels of our client’s sales force who utilize websites on PCs and mobile devices to manage their business.
- Be knowledgeable in training website navigation over the phone.
- Have the ability to work in a fast-paced environment with excellent troubleshooting, problem solving, logical thinking, and reasoning skills.
- Have a good understanding of Internet Service Providers and browser options.
Our client believes in a dynamic team spirit of helping others found throughout the halls of our offices around the globe. The rewards of lending a helping hand to others or being the recipient of an act of kindness leads to an atmosphere of trust, caring and relationship building.
Requirements:
- Advanced knowledge of Microsoft applications (Word, PowerPoint, Excel, Outlook, etc.)
- At least 3 years of recent phone support experience
- Bilingual (Spanish) is a plus
This is a temp to hire opportunity with one of our most valued clients!