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Customer Service Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Reno, NV Reno, Nevada |
About this job
Responsibilities
- Respond to a high volume of customer service and retail and Responder activation contacts.
- Present and sell new products and additional value added services to both new and existing customers.
- Provide customers with relevant, accurate information on products and services.
- Research and resolve basic product, service, billing and support issues.
- Maintaining a customer focus by listening actively and maintaining composure.
- Adhere to schedules and manage time effectively to achieve monthly and quarterly performance goals.
- Demonstrate high standards of professionalism and integrity by consistently adhering to the Company's Policies at all times as a representative of the Company.
- Perform other job duties as assigned by leadership and management.
- Exhibit flexibility and willingness to work nights, weekends and holidays to meet business needs.
Basic Qualifications
Education: Minimum of High School Diploma
Experience: Minimum of six months of customer service and/or telesales call center experience taking inbound or placing outbound calls to customers.
Desired Qualifications
Education: AA Degree in Business or related field
Experience:
- 1-2 years of experience in customer service including experience within wireless or telecommunications industry.
- Bilingual - Spanish/English.
- Excellent selling, persuasive, and conflict resolutions skills.
- Ability to demonstrate a high degree of patience.
- Advanced knowledge of Microsoft Office applications, including Excel.
I can be reached any time at Ext : 56049
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.
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